Baskin-Robbins

Ally 

on Google

a week ago

Extremely disappointed with the customer service here, especially from the so-called supervisor on duty. A cake was ordered well in advance, and when I arrived to pick it up, the design was completely wrong — even though the correct design was clearly written on the order form. When I pointed this out, the supervisor (her name was either Brianna or Brenna — not sure, since she barely introduced herself) said, “Take it or leave it.” Excuse me? That’s her idea of customer service? She then claimed she needed “approval” to give... read more

salma alam 

on Google

2 months ago

My family and I are regular customers. Unfortunately, we have noticed a big change in their customer service. Day by day, their service is declining and the workers are getting rude. Josephinna is the meanest of them. Multiple times, she’s been rude with her coworkers in front of customers and with us. The management needs to train her well and then let her work. 

Bharat 

on Google

2 months ago

Baskin-Robbins is a classic ice cream destination that holds a special place in the market. My experience with the brand is generally positive, built on the strength of its flavors and friendly staff. The staff at Baskin-Robbins is consistently nice and helpful, which makes the in-store experience pleasant. They're good about letting you sample flavors, which is essential given the vast number of options. Speaking of which, the variety is a major draw. The flavors are smooth and well-balanced, and I've found a few favorites ... read more

Grace Leniu 

on Google

3 months ago

They gave us the smallest scoops of ice cream for the price they change . . We asked for a cup for ice and was told we could buy a bottle of water after we spent almost $50.