Baskin-Robbins's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-Robbins

3.6

About this business

Location details

12200 Veirs Mill Rd, Silver Spring, MD 20906, Silver Spring, MD, 20906, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.654 reviews
Select a rating
Kiernan Deed's profile image
Kiernan Deed 
2 months ago

I see the comments and Denton is amazing truly wonderful customer service. I have been to this store numerous times and all the reviews are pretty accurate. Then there’s Denton he went out of his way to help and make sure I was satisfied with my order. I truly recommend if you speak and deal with anyone at this location it’s him. The rest of the employees could learn a bunch from Denton on how to deal with customers and people. If I could recommend him to be promoted or get a raise I would. Great customer experience with Den... read more

Lauren Bercian's profile image
Lauren Bercian 
3 months ago

Worst baskin Robbin’s. I ordered via Uber Eats. A flavor that I requested isn’t in stock I told the driver what flavor I wanted it to be replaced with. The lady at the store starts yelling at him saying it can’t be done and I have to change it on the app when Uber Eats says i have to call them to edit, they don’t even answer their phone. So unprofessional. They don’t care about customer satisfaction at all. I’ve never had this problem before. 

Dom B's profile image
Dom B 
6 months ago

Came in around 4 am. Very knowledgeable and polite cashier. 

rita e's profile image
rita e 
9 months ago

Visited 9/7/25 around 5pm. The woman who “helped” me with an order for a medium milkshake took the ice cream container out and tossed it on the ground, saying there was not enough there to make it happen. From what I saw, the bottom of the container was covered and about 2 to 3 inches deep. I just left and went to the Metropolitan Ave location. I asked THEM for the recipe and was told that a medium shake takes 3 scoops. What the problem was at Viers Mill store isn’t a concern, as I’m never going back there. 

Abdulqader sharifi's profile image
Abdulqader sharifi 
a year ago

I suggest mango flavored ice cream. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.6 star rating with 54 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close tomorrow at 12:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com