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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Austin, TX
About this business
Come visit your local Baskin-Robbins at 166 Hargraves Dr in Austin, TX for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today.
Location details
166 Hargraves Dr, Austin, TX 78737, Austin, TX, 78737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:00 p.m. | |
| Tue | 5:30 a.m. to 8:00 p.m. | |
| Wed | 5:30 a.m. to 8:00 p.m. | |
| Thu | 5:30 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 9:00 p.m. | |
| Sat | 5:30 a.m. to 9:00 p.m. | |
| Sun | 5:30 a.m. to 9:00 p.m. |
I would go on with a list of everything that was wrong with my interactions here today but I know no one at this place cares. The staff is unsupervised teenagers and they're training new staff. By talking to him over the headset. It took almost 15 minutes to make two cups of ice cream because the kid had no clue what he was doing I could have done it faster that's with never seeing the post system. I wish them luck since Amy's ice cream is across 290
I’m leaving 5 star to combat the negative reviews. Yes the seating area needs a deep clean because it’s an ice cream and donut shop; both of which are made of sticky things that will be constantly spilled. And it’s serviced by high school kids. But the ice cream is good, reliable Baskin Robbins. They have a ton of flavors. It’s in the neighborhood and doesn’t cost $12 per serving.
I went to BR with my grandson for a treat. The ice cream favor I wanted they did not have. But they did have it in the cooler. He refused to use the cooler ice cream so I got nothing. Very disappointed. I felt he could have asked his manager since they did have it in a different package. Too bad. I guess customer service is not living at BR.
Baskin Robbin’s owner: I’m a lover of BR icecream but please, please clean your establishment. I want to come here, but it was so disgusting today I could not even order. There is spilled and dried icecream all over the outside of glass. This seems like bad management as all the employees were standing around in the back yelling (at a game possibly). Please please fix this. I don’t want to stop coming here but I’m not sure I can again after today.
Stopped in with the kids after dinner and as we stood in line an employee came out and rudely announced that the store closed at 9:00 p.m., and Even though we were in the middle of our order we needed to leave and could not order anything. My kids were very confused, as was I. We went to TCBY and will never be going back to Baskin Robbins.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.6 star rating with 38 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 8:00 p.m.
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