Baskin-robbins's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-robbins

3.0

About this business

Location details

2001 Coit Rd Suite 321, Ste 321, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0213 reviews
Select a rating
Brodie Leroy's profile image
Brodie Leroy 
on Google
7 months ago

Horrible service 

Allen Krista Cowell's profile image
Allen Krista Cowell 
on Google
7 months ago

Called to order an ice cream cake. Gave all the details multiple times. Person taking the order didn’t speak good English and couldn’t understand it. Had to repeat the spelling of kids name for happy birthday multiple times. Arrived to pick up the cake- colors were not correct. Said oh well sorry. Then realized the name I had spelled for them at least 10 times letter by letter was still spelled wrong. Don’t waste time. Couldn’t fix the name because bakers are on site during the day. So yah definitely never again. 

Paul Sun's profile image
Paul Sun 
on Google
8 months ago

WASH YOU HANDS ANDS WEAR GLOVES PLEASE. Two times the women working (could be all of their employees really) there picked their noses, touched money scratched their heads and scooped/served icecream without gloves! Dear baskin robins, Please fire these people. How can this bad hygiene problem continue to go on for years? People are getting sick just read the past reviews. 

Sai Samana's profile image
Sai Samana 
on Google
9 months ago

This location is always play around the customer I am here for the international ice cream day as mentioned $2 kids ice cream and the Indian manager wasn’t accepting the worldwide promotions I hate to come at this location 

J P's profile image
J P 
on Google
9 months ago

Ordered a dolphin cake for a birthday and they messed it up. Manager was annoyed at me for their mistake and offered $5 discount for a $60 cake or they could remake it next day when the birthday was today. They honestly didn’t seem to care at all. Terrible experience, please be careful if you order from here. Pictures of what I ordered and what I got. 

View all google reviews

Frequently asked questions about Baskin-robbins

How is Baskin-robbins rated?

Baskin-robbins has a 3 star rating with 213 reviews. 

When is Baskin-robbins open?

Baskin-robbins is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com