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Baskin-robbins
- Desserts
- Cedar Hill, TX
About this business
Location details
650 Uptown Blvd, Cedar Hill, TX, 75104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Negative stars When we walked in, my mom asked if there were any sugar-free flavors. The only person who even acknowledged us was Kristian; the other employee was busy turning a broom in circles and couldn’t be bothered to make eye contact or help. Kristian reluctantly took our order with minimum enthusiasm, and at one point even dropped a scoop while trying to keep her long, uncontained hair from falling into the ice cream. At least that one was thrown away instead of being served. I ordered a waffle cone, and as someone wh... read more
I keep trying to support this location because it is near my office. The customer service is horrible every time and never seems to improve. I just sat in the drive thru 5 minutes waiting for someone to take my order and never got a response. I drove around and walked inside. There were two people working and when I asked why they didn’t take my order, they looked at me like I was the problem.
I had a good experience, I ordered an icecream cake for my brother’s Birthday and Everything went well. The employee’s were nice to me. Thanks
Please avoid this location. Placed an online order and when I went to pick up they said they were out of EVERYTHING. I walked over to the ice cream section and my selections were definitely in stock. I'm assuming they were just cancelling all mobile orders.
If I could give a zero that is what I would give. I ordered 2 Easter Cakes on the app 64.00 total. I accidentally ordered 2 white cakes instead of one chocolate and one white. I immediately called the store to correct it. No answer, went straight to voicemail. I tried calling this store 18 times that day again no answer. Finally while I was in the area the next dry I decided to stop by. I spoke with the manager, couldn't see his name (Hispanic Guy) I explained the issue about. He said they don't answer the phone when it's bu... read more
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 2.2 star rating with 179 reviews.
When is Baskin-robbins open?
Baskin-robbins is open now. It will close at 6:00 p.m.
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