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Baskin-robbins
- Desserts
- Houston, TX
About this business
Location details
3061 N Fry Rd, Houston, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came to get an ice cream is almost empty no my ice cream had big chuck of ice Didn’t have any flavor place is almost empty
I go to this location at least 3 times a week and for the past 2 months the service is getting worse everytime I go. They take my order at the drive through which I always order 4 things (kids & wife) and when I get to the window they asked “what you ordered again?” Then they take their time to do things because some of the employees are too busy using their phones. Hopefully management can improve this issue.
I had an excellent and fast service.
I had a very negative experience. I ordered a quarter-sized, freshly packed ice cream, for which I was incorrectly charged $22.68. When I pointed out the wrong price and politely requested a refund, the staff immediately threw the ice cream into the trash bin right in front of me. This action was extremely rude, disrespectful, and unprofessional, making me feel embarrassed and humiliated. It showed a total lack of customer care and professionalism.
This is an absolute train wreck of a location. The service is horrible, Arianna in particularly. She was very rude! I’ve never experienced service like this at any Baskin Robbin’s location I’ve ever been to. This is the location I frequent because it’s 3 minutes from my home. I’d rather drive across town than come this location again. Arianna didn’t speak when we walked in. In fact, she looked at us like she was upset that we came in. She was cleaning and it was like we interrupted her. She proceeded to tell us that they did... read more
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3.7 star rating with 202 reviews.
When is Baskin-robbins open?
Baskin-robbins is closed now. It will open on Monday at 9:00 a.m.
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