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Baskin-robbins
- Desserts
- Royal Oak, MI
About this business
Location details
1700 W 14 Mile Rd, Royal Oak, MI, 48073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service is LAAZYY . The way the take your order to how they process it - lazy is the word - they are respectful don’t get me wrong just Slloooowww . do better please
WORST Baskin-Robbins experience ever. I ordered a Monster Cake and what I received looked nothing like what was advertised. The colors and making were completely wrong — when I questioned it, the staff casually said, “This is the only blue we have,” with a dismissive and unapologetic attitude. I had to go argue to get them to accept a return and get a regular cake instead . To make things worse, I found out they outsource cake making to someone else, which they never disclosed upfront. This location is completely unreliable ... read more
Ordered a birthday cake for my granddaughter and they didn’t have it! They told us just to pick a random cake from the freezer. Terrible customer service. Will not go back.
Do not custom order cakes here! Ordered a birthday cake and they simply just "didn't have it". Response: The cake maker didn't make it??
Ordered a birthday cake for my granddaughter and they didn’t have it! They told us just to pick a random cake from the freezer. Terrible customer service. Will not go back.
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 3.1 star rating with 83 reviews.
When is Baskin-robbins open?
Baskin-robbins is closed now. It will open tomorrow at 9:00 a.m.
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