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Baskin-robbins
- Desserts
- Gilbert, AZ
About this business
We serve a wide variety of delicious ice cream and we make custom made ice cream cakes for any occasion. Catering and fundraising available all year round.
Location details
2487 S Gilbert Rd, Ste 112, Gilbert, AZ, 85295, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Posting as someone who has worked here for over 2 years, and I have to say this is probably the cleanest and best-managed location I have seen. Health and safety is top priority, and regulations are closely followed. The management here is great, and the owners make it clear that they love what they do and make sure customers get what they pay for. I would go out of my way to come to this location even if others were closer.
This is the first time I've been to this location. I was welcomed in which was nice. I ordered a single scoop of ice cream on a sugar cone, but it was like a kiddy scoop that you get free for your birthday but I paid full price for a regular scoop....and there was a big dent/hole of ice cream missing on one side. I didn't want to cause a scene so I didn't say anything, but I probably won't be back to this location. They weren't even busy. No one was behind me, so I'm not sure why he didn't take the time to scoop it properly.
Just wanted to say I had great customer service on Thursday night 5/29/25. Good service is hard to come buy nowadays.
Jennifer the manager is amazing! I had made an online order a week before, and called the day before to confirm. Turns out my order never processed, and they need a 48 hour turn around as they are so busy. Well I was so bummed as my daughter wanted to surprise her dad with his favorite cake for his birthday. Jennifer immediately said she will make an exception and get it made for us. THANK YOU Jennifer!!!!! A cake can be such a special gesture and we appreciate you!
Waffle cone dipped in chocolate with sprinkles tasted old and not appealing. Ice cream had ice crystals. Not as good as it use to be or the service either.
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 4.1 star rating with 254 reviews.
When is Baskin-robbins open?
Baskin-robbins is open now. It will close at 6:00 p.m.
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