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Baskin-robbins
- Desserts
- Norwalk, CT
About this business
Location details
196 East Ave, Norwalk, CT, 06855, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience
Went there to get an ice cream sundae for my grandmother, since those are her favorite. AFTER requesting a sundae and scooping the ice cream, the worker told me they were out of hot fudge. I asked if they had caramel and she said they were out of that too….she ended up putting chocolate syrup, which really isn’t the same. I get that stuff happens, but how does an ice cream shop run out of those key ingredients? And the way she handled it could have been better. She was rude and really couldn’t be bothered with helping or mak... read more
No egg less cakes are available
She gave me attitude on the phone when I called to complain about my order that was wrong. People in CT are honestly weird. Bad experience in this state in general. Don’t hang up on a customer when they are giving you feedback about an order YOU messed up.
Went thru the drive thru on a Friday night looking for some ice cream / shake. After a couple of back and forth, we ordered something that she claimed was available. We got to the window, she charged us first and then came back 10 mins later saying she doesn't have it in the stock. We requested a refund to which we were told she didn't know how to process it. Took my phone and name and said someone would call me the next day to do the reversal. Nobody called and when I call their number, just goes to voice mail. So, my two c... read more
Frequently asked questions about Baskin-robbins
How is Baskin-robbins rated?
Baskin-robbins has a 2.7 star rating with 61 reviews.
When is Baskin-robbins open?
Baskin-robbins is open now. It will close at 6:00 p.m.
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