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Basalt Bikes
- Retail
- Seattle, WA
About this business
Location details
112 N 36th St, Seattle, WA, 98103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
It’s a shame that the quality of their service is so high, because the way these employees treat customers is absolutely horrendous. I have walked out of cripple creek at least 5 times feeling belittled, talked down to, and like my being there/gear questions are a total inconvenience to the tech, even with the place completely empty. They carry such a holier than thou attitude and absolutely don’t want to give you any helpful information unless you yourself can prove that you know what you’re talking about. I have a fair amo... read more
Seattle has long lacked a back country shop with expertly curated gear with sales people that use it. Set me up with great gear, and took my side when a couple of pieces weren't perfect - they swapped them out without question. Nolan, Randy, Michael, and the rest of the crew there are top notch.
The wax job this past time was kinda lazy. Lots of residue all over skis. Usually they do a good job
Really abrasive customer service experience, I have shopped there a few times and always felt like I was inconveniencing the sales person by asking questions. I haven’t worked with anyone else and he is always has made me feel bad for asking questions. Went in today to adjust a binding and he said 5 words, didn’t really help or explain what he was doing. After he took my breaks off my backcountry skies which took 25 seconds, he charged me $15, which I am not opposed to just would have like to been told before hand. We are do... read more
Frequently asked questions about Basalt Bikes
How is Basalt Bikes rated?
Basalt Bikes has a 4.6 star rating with 37 reviews.
When is Basalt Bikes open?
Basalt Bikes is closed now. It will open at 10:00 a.m.
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