Barney's Furniture's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Barney's Furniture

3.5

About this business

About Us Barney's Furniture is a family-owned, full-line Furniture and Mattress store based in Springfield, IL. Since 1939, Barney's Furniture has been delivering great furniture values to customers in Springfield, Chatham, Sherman, Rochester, Riverton, Williamsville, Lincoln, Taylorville, Jacksonville, Petersburg, Decatur and more. Barney's has a reputation for low prices, solid quality and customer service both before and AFTER the sale. Our knowledge of the Furniture and Mattresses we sell sets us apart from the competi... read more

Location details

1987 Wabash Ave, Springfield, IL, 62704, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.5138 reviews
Select a rating
Charles Steele's profile image
Charles Steele 
recommend  Recommended
6 years ago

really good service and prompt delivery . 

Shannon Sumpter's profile image
Shannon Sumpter 
7 years ago

This very rude sales woman first off lied about clearance mattresses then all of a sudden she had some in the clearance room. I'm not shopping for a high end mattress it's for a guest bedroom. I'm also not a shopper that walks in to the first store and buys the first thing I see. So I will not be returning to your store because of this sales woman that didn't even tell me her name. Oh and upon leaving your store she couldn't say a have a good day or anything just sat in a chair. 

Sara Dillon's profile image
Sara Dillon 
8 years ago

The lady who helped me, whose name I can't remember was extremely pushy and kissed my ass to the point of it being very, very annoying. I felt rushed and like I was being judged by every associate in the store. I kept telling her I wanted a long wide couch because I have friends over a lot so the couch is an extra bed. She kept showing me these small love seats that no one, unless you were very skinny and short, could sleep on comfortably. I have pretty average credit, yet the companies that they do financing with wouldn't a... read more

Mark Beard's profile image
Mark Beard 
8 years ago
Stephanie Vaughn's profile image
Stephanie Vaughn 
8 years ago

A big shout out to Laura , my sales lady for working through MOSTi of the problem I was having. That being said, their ridiculous policy of not selling me a floor model chair and making me wait up to six weeks for one from the factory is ridiculous! They have a "policy" that nothing goes off the floor until a new one comes from the manufacturer to replace it. Absurd! I'll get my sofa ahead of time to Laura's efforts, but it sure would be nice to get the chair at the same time. They would rather have a chair on the sales floo... read more

Kinze Raee Hughes's profile image
Kinze Raee Hughes 
8 years ago

This place is bs my mom bought a chair there n the seams keep tearing now they don't want to do their job because they think a dog did it because they seen dog hair on the chair BTW the dogs aren't allowed on it and where there is tears its impossible for a dog to do it I don't recommend this place at all and the manager is rude as hell horrible establishment. 

Xander Hall's profile image
Xander Hall 
8 years ago

So have a couch delivered and one of the mechanics of the couch doesn't work. Call the store to inform them and said don't know what to tell you. Have to call service tomorrow. Asked to speak to manager and the employee said nope I'm going home I'm the last one here and hung up on me! Are you kidding me?!?!? Now the store is closed. What a joke of a place. If you treat your customers like this, your company will fail. They can take it back for all I care 

Brad Glynn's profile image
Brad Glynn 
9 years ago

If I could give a 0 star rating I would! I was in the store last Saturday looking for a dinning set for my new home that I purchased. Immediately upon walking in the door I was greeted by a sales man named Brian. He walked me over to a set that was priced at $2888. Said the best he could do is $1800. Well that was way over my budget and he then showed me another set that was about the same amount. He asked me what I was willing to pay and I asked him what his bottom line was. He then responded with "what do you want to pay?"... read more

Keetra Peters's profile image
Keetra Peters 
9 years ago

DO NOT buy furniture from Barneys! The quality of furniture is horrible and the customer service is extremely poor! We bought a Lane leather sectional and it started cracking and peeling in 3 1/2 years! 

Frequently asked questions about Barney's Furniture

How is Barney's Furniture rated?

Barney's Furniture has a 3.5 star rating with 138 reviews. 

When is Barney's Furniture open?

Barney's Furniture is closed now. It will open tomorrow at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com