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Barn Light Manufacturing
- Manufacturing
- Titusville, FL
About this business
Location details
320 Knox McRae Dr, Titusville, FL, 32780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:30 p.m. | |
| Tue | 7:00 a.m. to 3:30 p.m. | |
| Wed | 7:00 a.m. to 3:30 p.m. | |
| Thu | 7:00 a.m. to 3:30 p.m. | |
| Fri | 7:00 a.m. to 3:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEWARE of www.BarnLight.com!! Especially if you're remodeling or building new construction... only a 15 day return window. After 15 days its store credit only... Who has EVER scheduled subcontractors ever have them perfectly line up. There are always delays. And you'll be stuck with store credit when you just need cash back. And it's worse for business accounts, they have ZERO return option. From my online chat with them this afternoon: "For commercial accounts, there are no returns accepted. All retail orders have 15 busine... read more
Business response:
Mr. Chiu, We are sorry to hear that you are dissatisfied with our return policy. Your order was delivered November 13, 2020 and is well outside our normal return window of 15 days. As you noted in your chat conversation with our customer service team, your architectural plans changed which prompted the need for return. Our team member offered to extend store credit to you for these fixtures which were custom made to your specifications. Barn Light Electric is different from big-box stores in that every fixture is crafted spe... read more
RecommendedI love our post light that we bought. It was perfect for our home. We were looking for something of higher quality and something unique for our home. We are very happy with the rustic and nautical feel of the light, and the quality. Thank you again.
Business response:
Thanks so much for your kind words Theresa! We're so glad you love your new lighting!
I am very disapointed and ashamed of the service and the lack of transparency from the Barn Light Electric Company. I bought a product on Dec 20th 2020 total value 153$ (International ship to Canada). The order was completed on Dec 28th. I got an email from UPS on Dec 29th stating for 67$ duty fees (+44% of total price). This is outrageous and dishonest! The Barn Light Electric Company MUST add the their site a total amount (including international expediting fees) before the customer places the order. I am very unhappy abou... read more
Business response:
Mr. Luis, Barn Light Electric ships orders to dozens of countries including Canada and the shipping information is clearly stated on the website. Under the tab labeled Shipping, the rates to Canada are given and it is noted that "Canadian customers are responsible for all duties and import taxes." These fees are set and charged by the Canadian government and collected by UPS who serves as the shipper. We are sorry that you were disappointed in what you feel is a lack of transparency from Barn Light Electric.
Great place to work and the people are awesome
Purchased two lights from them and overall disappointed with the result. Their lights come with large lettering molded into the mount, advertising their company. It was quite odd to spend more than usual on a fixture, only to have the company put an advertisement on it. We also were not able to return the fixtures due to a non-return clause. I've never had to read the fine print when ordering a fixture. Needless to say, we'll be avoiding Barn Light in the future.
We looked at many different barn lighting sources, settling on Barn Light Electric Company because of the great fixture designs and numerous options available to us. Even so, we were unable to find exactly what we needed so decided to order two custom-made units. The staff was very helpful and timely in telling us what we needed to provide, giving us a price quote, delivery estimate and in processing the order. Even in these unusual times, our order was handled expeditiously. Sadly, when the order arrived, both custom compon... read more
Business response:
Hi Paul! Thank you for your kind words. We strive to provide the best service possible to our customers and we value your time and business!
The warranty is only 1 year - do not waste your money. My exterior light should last more than 3 years. I was offered 20% to purchase a new light, however since my original light is now discontinued I need to purchase 2 to have them match. I want to support a small business where products are made in America, but sadly the product is not made well and they don't stand behind their product.
We like our lamps but you forgot to put some accessories for the installation.
Frequently asked questions about Barn Light Manufacturing
How is Barn Light Manufacturing rated?
Barn Light Manufacturing has a 4.6 star rating with 97 reviews.
When is Barn Light Manufacturing open?
Barn Light Manufacturing is open now. It will close at 3:30 p.m.
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