Baptist Health Care Center

Anonymous 

on Wellness

12 years ago

Did you experience unnecessary pain during your visit? No 

TT 

on Wellness

12 years ago

My mother is a resident at Baptist Health Care, she has been there for over a year and is fully capable of self reporting all information regarding the care she receives there, as she is completely aware of her living environment. She is very happy with Baptist and we have had no trouble since she has been there. All the staff seem genuine and go out of their way to speak with the residents and even address them by name. My mother has also been at other facilities and we have experienced care at Baptist that far exceeds all ... read more

Anonymous 

on Wellness

12 years ago

Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Does this provider welcome questions? Yes, they don't mind answering my questions Was this pr... read more

alias 

on Wellness

12 years ago

Their staff was friendly enough, but they didn't go out of their way to help me. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. If I compare them to other... read more

PB 

on Wellness

13 years ago

My parents were in several other nursing homes, and my mom died because of abuse at one of them. Most nursing homes are providing bad care and should be highly regulated or shut down.I transferred my father to Baptist Health Care, and it is the only nursing home I have ever seen that provides care like a family would. They demonstrate a level of excellence that sets the standard for what nursing homes could be, if only the government would be more diligent in making sure nursing homes were caring and competent. I commend Bap... read more

Diane Parker 

on Wellness

13 years ago

Our Mom was in two other facilities and we moved her for neglectful care. We finally got her into Baptist Health Care and she was in this facility for about 4 years. She had a wonderful staff and the nursing department responded quickly to every concern and request that we had. I would say she had excellent care and we did not worry about her well-being in this facility. Some of the staff seemed to truly care and went above and beyond the call of duty when caring for our Mom. I would certainly recommend this facility. 

Anonymous 

on Wellness

13 years ago

Does this provider have a good professional reputation within your community? Absolutely not, they are not trustworthy at all 

Jana Davis 

on Wellness

14 years ago

Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. When I first opened the door to their office, I noticed a faint but... read more