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Banner Estrella Medical Center: Emergency Department

2.6

About this business

Welcome to Banner Estrella Medical Center, where we are committed to providing you and your family with excellent care and service. The staff and physicians at Banner Estrella work hard to create an environment that offers comfort and healing to our patients and visitors. We strive to care for you with kindness, compassion, dignity and respect. 

Location details

9201 W Thomas Rd, Phoenix, AZ, 85037, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.6449 reviews
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Irene 2.'s profile image
Irene 2. 
2 years ago

I went to Banner ER on Sept 21st after 2steps of registering said the wait time will be 6 hours. We will wait for over 3 hours, There was very cold and the crowd in the room boy are noisy and I am suffering from stomach pain. Feel uncomfortable and can not breathe or rest. Then, my husband asked the front desk how long have to wait, and said that there is not bed enough and another 10 more hours to wait. That place is unorganized at all. My different than before. the waiting room is dirty, the restroom is dirty too. Endi... read more

P S.'s profile image
2 years ago

A 4 1/2 hour wait with no indication of being called back for a bed. I understand that severity of issues determines priority but with number of people streaming in, my chance of being seen by doctor was slim so I asked that my name be taken off list & person behind counter said “ there are only 3 on top of you “. What? In 4. 1/2 hours you were not following that priority. She handed me a form to sign that said Refusal of Service… more discussion…. I signed but also stated I was never called. Sad… I’ve had 2 other family me... read more

Frequently asked questions about Banner Estrella Medical Center: Emergency Department

How is Banner Estrella Medical Center: Emergency Department rated?

Banner Estrella Medical Center: Emergency Department has a 2.6 star rating with 449 reviews. 

When is Banner Estrella Medical Center: Emergency Department open?

Banner Estrella Medical Center: Emergency Department is open now. It will close at 11:59 p.m.  

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