Banner Estrella Medical Center

Linda G. 

on Birdeye

2 years ago

Made a 345 appointment at banner house golf links I told them when I walked in. I needed x-rays. I told them on the phone I needed x-rays when the nurse practitioner came in an hour and 40 minutes later she said I needed x-rays then she told me the technician has already left. What a waste of my time as a small business owner my time is just as important as theirs. I’ll never do it again. 

Gaile S. 

on Birdeye

2 years ago

Dr Niu showed himself to be an arrogant unfeeling person who only knew how to quote statistics. When I asked a question, he interrupted and wouldn't allow me to finish. He shamed us for asking questions, he offered criticism and unending numbers. There was not an ounce of human consideration. Just a know-it-all wanting to show off. Will never see him or recommend him. 

Jan W. 

on Birdeye

2 years ago

If you are a walk-in, just walk around and complain and drive the staff and patients crazy. Doesn’t matter if you had an appointment or not…you’ll get treated right away! First hand experience! 

Rhonda R. 

on Birdeye

2 years ago

I recorded the nurses in the ER talking about me while I was in a bed in a hallway. My nurse seemed to withhold meds simply because they felt like it, gotta teach me a lesson, gotta show me their power! One nurses asked who got stuck with me at shift change, Caitlyn, Caitlyn got stuck with me. The overweight ponytail wearing obnoxious nurse kept staring at me and smirking once she knew I heard them.. I told them I wanted to leave and after no one listened I removed my iv and left. They said I "absconded" the doctor may not h... read more

Rhonda R. 

on Birdeye

2 years ago

I recorded the nurses in the ER talking about me while I was in a bed in a hallway. My nurse seemed to withhold meds simply because they felt like it, gotta teach me a lesson, gotta show me their power! One nurses asked who got stuck with me at shift change, Caitlyn, Caitlyn got stuck with me. The overweight ponytail wearing obnoxious nurse kept staring at me and smirking once she knew I heard them.. I told them I wanted to leave and after no one listened I removed my iv and left. They said I "absconded" the doctor may not h... read more

Tysha 

on Birdeye

2 years ago

This doctor is lazy. He does not listen and does not do a thorough checking on his patient. 

Tysha 

on Birdeye

2 years ago

This doctor is lazy. He does not listen and does not do a thorough checking on his patient. 

Lisa F. 

on Birdeye

2 years ago

Their aides stole supplies that my father's insurance paid for! I tried a few times to contact Banner Hospice directly to resolve the issue. But I was ignored. 

Greg S. 

on Birdeye

2 years ago

I was assigned to Kerry Amstutz as my PCP. On my first visit I mentioned having to urinate frequently. When I checked out they gave me a referral for an ultrasound even though the doctor never told me what they would learn from it. My return to Dr. Amstutz a year later for a wellness check up wasn't any better. I got my bloodwork papers on line and the cover page stated high cholesterol, recommending a statin and specifically said my PSA was "normal". In looking at the numbers it showed a 6.4 with an acceptable range of 3.9 ... read more