Banner Desert Medical Center

Kathy Weigel B. 

on Birdeye

3 years ago

I don’t know what happened since I ordered cpap supplies in January, but I ordered supplies in April. I called in a week for status. The order had been lost. The Representitive told me she would mark the order urgent and that orders are processed in 3 days. I patiently waited a week. No one had called for my credit card for the copay. I was then told it takes 2 weeks to process an order and there was no indication it was urgent. I finally got a call back for copay only to be told it would be 5 business days before it would s... read more

Sara 

on Birdeye

3 years ago

Terrible. Sent a possible septis/infectious issue patient with fever and swelling home after 8 hours of antibiotics and said it was not urgent to primary doctor/dentist. Issue immediately returned and after calls to other experts and warning from them to go to a place that would take it seriously, we ended up at a city hospital with an even more serious issue. Don't go there unless you don't care if you make it out.  

Arthur B. 

on Birdeye

3 years ago

He has passed away! I can’t find out how but that’s what happen. He was a awesome doctor…  

Jo Pullen P. 

on Birdeye

4 years ago

Where to start with this bad review??? Not at all satisfied.! Started with someone at the clinic transposing my phone number, so Walgreens had no way to track the prescription the nurse practitioner was supposed to call in. We figured out the mistake, but after waiting an hour at Walgreens, we called urgent care back. The phone stopped ringing after 3 rings. Tried many times. Finally gave up and went home. Tried again to get my prescription the next morning. It still hadn’t been called in! Gave up. Never did get the prescri... read more

E A. 

on Birdeye

4 years ago

I have been trying to reach Banner Imaging Center in Payson for two days to schedule an x-Ray. I was on hold for a ridiculous amount of time then routed to Banner in Phoenix?? I said I was trying to book an appointment in Payson for an x-Ray. She took my information, the Doctor in Glendale who ordered my x-Ray and said someone would call me to book the appointment. I’m still waiting to hear and again can’t get through. As a last resort I may personally pay a visit to the imaging center to try to book my appointment. I was in... read more

Tor S. 

on Birdeye

4 years ago

terrible, rude. she does not listen nor let you speak. it's just her giving you textbook info. 

Erik B. 

on Birdeye

4 years ago

What a joke. We were told by there employees they take insurance with a prescription. I needed a knee cart and spent all day with them on the phone onky to be told at 6 pm they do not take insurance its a pay per private company. Wish we would have been told that 8 hours prior so i could have gotten a knee scotter for my vacation. Great way to mess up my vacation. You need to remove the Banner name.  

Stephanie S. 

on Birdeye

4 years ago

Banner Urgent Care 9111 N 7th St Phoenix AZ DO NOT GO HERE AND SEE SASHA LEE NP. SHE WILL JUST DECIDE WITHOUT CHECKING A THING ITS COVID!!! SHE WALKED INTO MY ROOM FIRST TIME WITH PAPERWORK FOR COVID WITHOUT CHECKING A THING! 08/22/2021 UPDATE ..... Just as i told the not a doctor .... I do NOT HAVE COVID .... SHE DID NOTHING AT ALL ABOUT WHAT IS REALLY WRONG WITH ME BECAUSE SHE FEELS SHE IS AN NP AND IT MUST BE COVID... JUST BECAUSE ONE MAY HAVE A BIT MORE SCHOOLING SASHA LEE (NOT A DOCTOR AT BANNER HEALTH ) DOESNT MEAN Y... read more

David R. 

on Birdeye

4 years ago

They do not even deserve one star. Five hour wait in the ER for a 95 year old man in pain. Nurses don't care. In the ER room, the nurse stated she would bring a blanket but had to be asked several times. After almost an hour one was finally brought. Nurses can't do anything without doctors order but apparently they do not have any doctors in the ER. This place is horrible. Will never come here again and suggest everyone else find somewhere better.