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BankESB

3.1

About this business

Location details

241 Northampton St, Easthampton, MA, 01027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
3.121 reviews
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Jake Whalen's profile image
Jake Whalen 
on Google
3 weeks ago

ESB is extremely unhelpful to military members or anyone that leaves the state. Aside from small card purchases, you're basically blocked from accessing your money because you can't do anything without visiting in person. 

Carl Bielunis's profile image
Carl Bielunis 
on Google
2 months ago

After being a local buisness in easthampton for almost 17 years today my visit at this location was not very pleasant. I have been a Regional Manager for some time now with the company I’m with and have always got change Today I was in the drive through as other people came up to the atm and other drive though being helped as i continued to sit there my original banker and I’m guessing her boss came upto the window and told me I could not get change at the bank without having an account 1. This is the first time I have ever ... read more

kot kasom's profile image
kot kasom 
on Google
5 months ago

The teller drive up women is very rude and I’ve never been to a bank where someone continues to interrogate you for depositing a check written out to your name specifically from another business. And when you tell her the name of the company she then ask what kind of company is it and where is it located with every answer we give we get another question. Now it states all of that information on the check itself. This bank use to never be this way and we’ve banked at the Easthampton location for over 20 years. We were definit... read more

Stephen Henry's profile image
Stephen Henry 
on Google
9 months ago

amazing customer service 100% best bank in western mass 

Jack Victory's profile image
Jack Victory 
on Google
a year ago

Their mobile app is the worst. If you make one mistake with the password and I mean ONE and with only ONE number it will lock you out. Your phone will never EVER log you in again, even my wife's phone would not work. We are seriously thinking about changing banks. Very bad experience and that is the second time that had happened. would definitely put my money else where where you have easy access to it. 

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Frequently asked questions about BankESB

How is BankESB rated?

BankESB has a 3.1 star rating with 21 reviews. 

When is BankESB open?

BankESB is open now. It will close at 12:00 p.m.  

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