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Bank Street Toyota (formerly Mendes Toyota)
- Car Dealers
- Ottawa, ON
About this business
Location details
1811 Bank St, Ottawa, ON, K1V 7Z6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Friendly Staff. Lyndsey in service, was very knowledgeable, friendly and helpful. As for my entire experience. It was going to be a 1 star, but today I had someone from the dealership call me and acknowledge the mistake made. I was given apologies, a credit and an explanation. At all made sense to me. As far as what took place, no need to mention details. It was handled, that’s what matters from a standpoint of acknowledgement.
Our thanks go to Hussein Alshawi, the sales advisor, for going one step further in setting up our new car insurance. He is a knowledgeable vehicle specialist and a kind person as well.
I’ve been taking my RAV4 to Bank Street Toyota for about a year now (even though I bought it elsewhere), and I can honestly say that Albert Scott and his service team have been phenomenal. I’ve been dealing with a strange, recurring HVAC issue that’s proven difficult to pin down, and Albert has gone above and beyond to help. He personally came on a road test with me, consulted his technicians, and even reached out to Toyota Canada to get answers. While it sounds like the issue may be a quirk of the vehicle itself, Albert’s p... read more
Hussein was great!
A year ago, went in for service. The advisor James said needed to do the brake service. Charged $170. Saying it wasn’t covered by the extended warranty. Found out it was all covered. Double charged us. Emailed to the head office about that. Got the refund. But then the brake started having sounds after one month they touched it. Went back again That’s 3 days of day off I took from work. When the least end in 3 months. Went in Jun. supposed get a call back which nothing happened. I called back 2 weeks later. Left a message. N... read more
Frequently asked questions about Bank Street Toyota (formerly Mendes Toyota)
How is Bank Street Toyota (formerly Mendes Toyota) rated?
Bank Street Toyota (formerly Mendes Toyota) has a 3.9 star rating with 1,473 reviews.
When is Bank Street Toyota (formerly Mendes Toyota) open?
Bank Street Toyota (formerly Mendes Toyota) is closed now. It will open tomorrow at 7:30 a.m.
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