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Bank Street Toyota (formerly Mendes Toyota)
- Car Dealers
- Ottawa, ON
About this business
Location details
1811 Bank St, Ottawa, ON, K1V 7Z6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
worst customer service ever I had with those guys, don't know where are Canada Toyota about that!!!!!!!!!!
I had issues with one of my wheel locks, leaving me with 3 summer tires and 1 winter tire. I attended Kanata Toyota and the service department was less than helpful and they couldn’t care less. I attended Bank Street Toyota and I was welcomed by Dean with a nice smile. He understood the situation I was in and helped me right away. The waiting room was full but he decided to help me regardless. I bought 4 wheel nuts and they fixed my issue within 15 minutes. While I was waiting I witnessed Dean continuing to assist other clie... read more
Its a shame what this place used to be compared to how it is now. I visited this dealership around a month ago when I was car shopping, my sales representative was absolutely fantastic, but it just seemed that the manager had no intention of wanting to help me out. It feels like Roman has absolutely no empathy and does not care whatsoever about the customer experience, which led me to want to purchase a car elsewhere. I got the deal I wanted from Tony Graham, safe to say this place needs a change considering they lost a long... read more
Outstanding service. When I snapped my lug nut and key during the height of tire change season Samuel and the technician Phil managed to remove the nut and give me some direction after multiple other parts shops proved unhelpful. And all this free of charge. Couldn’t be more impressed and thankful for the service.
Very good experience. My salesperson Artem was excellent. Knowledgeable, patient and very pleasant to work with. 10 out of 10.
Frequently asked questions about Bank Street Toyota (formerly Mendes Toyota)
How is Bank Street Toyota (formerly Mendes Toyota) rated?
Bank Street Toyota (formerly Mendes Toyota) has a 3.9 star rating with 1,529 reviews.
When is Bank Street Toyota (formerly Mendes Toyota) open?
Bank Street Toyota (formerly Mendes Toyota) is closed now. It will open tomorrow at 7:30 a.m.
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