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Bank OZK
- Banks
- North Little Rock, AR
About this business
Bank OZK, formerly Bank of the Ozarks, offers customers a variety of personal and business banking services providing convenience and safety while helping you attain your financial goals. Member FDIC.
Location details
120 Audubon Dr, North Little Rock, AR, 72113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I call a local branch, I expect to speak to someone at a local branch. Bank OZK now routes everything a call center, and wait times are typically around 10 minutes or longer. When I was finally connected to a call center rep, she said I would need to speak to the local branch. No shit, that's the number I called. Absolutely ridiculous. To anyone considering opening an account here, I suggest you go to Arvest instead, which is where I'll be going when I close my account here.
If I call a bank that is literally down the street from my work I expect to get a someone at that bank to answer my question. Instead I am routed to a call center and put on hold for longer than I could drive down the street and go in and ask!
Quite possibly the worst bank I’ve ever dealt with. I have accounts with Regions, Bank of America, two federal credit unions, Citibank and a local bank in Austin. The amount of legal requirements that have to execute trust documents, the inability to reissue cashiers checks, the poor customer service and just the unwillingness to help “this is our process and we can’t do anything about it” is ridiculous. You are better off going with a big bank with the amount of bureaucracy they have, at least the big banks have more conven... read more
Quite possibly the worst bank I’ve ever dealt with. I have accounts with Regions, Bank of America, two federal credit unions, Citibank and a local bank in Austin. The amount of legal requirements that have to execute trust documents, the inability to reissue cashiers checks, the poor customer service and just the unwillingness to help “this is our process and we can’t do anything about it” is ridiculous. You are better off going with a big bank with the amount of bureaucracy they have, at least the big banks have more conven... read more
Frequently asked questions about Bank OZK
How is Bank OZK rated?
Bank OZK has a 2.6 star rating with 21 reviews.
When is Bank OZK open?
Bank OZK is open now. It will close at 5:00 p.m.
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