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Bank of the West
- Banks
- Santa Ana, CA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 103 E Memory Ln, Santa Ana, CA 92705
Location details
103 E Memory Ln, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Worst customer service! I went into the office to apply for a business credit card, which could not be completed online, and I never received confirmation from anyone at this branch. I would avoid BMO for your personal or business accounts.
I cannot thank Clarissa V. enough for her outstanding service at the BMO branch! My situation involved an expired cashier’s check that representatives from both Canadian and US BMO hotlines were unable to resolve. From the moment we stepped into the branch, Clarissa greeted us with genuine warmth and friendliness, immediately putting us at ease. What truly stood out was her ability to tackle this unique issue head-on. Despite the complexity of our foreign situation—where the check was considered valid in California but posed... read more
Horrible! if i could give no stars.. the absolute worst banking experience I ever had, no online banking, staff that can't help, they refer you to the 800 number that also doesn't help, i closed my account over a month ago, and they "re-opened" 10 days later cause of a spotify charge and now are charging overdraft fees and refuse to deny the charge and close my account.. i literally took all the money out of the account and closed it? seriously a scam. I hate banks so much, but I would've preferred bank of america or chase t... read more
Racial discrimination, unprofessionalism, prejudicism, and lack of integrity is experienced when banking with BMO. The bank tellers if you are not a white male will without a doubt profile you. I experienced racial discrimination and profiling. I myself am a professional and work in mental health as a marriage and family therapist and understand the nonverbal and verbal communication that depicts when one is being discriminated. I have never experienced the type of disrespect and racial profiling you find when attempting to ... read more
Looked up the closest BMO branch to my office and came across the location on Memory Lane (Santa Ana). When I pulled up to the plaza, the bank was easy to spot with big signage at street level. I walked in and was immediately greeted by two friendly staff, Anna and Isabella. Before walking into the branch I was upset because the banker, who opened my account at another location, had not returned replied to my voicemail or emails from last week. As soon as I was assisted by Anna, I got the sense of urgency and concern to help... read more
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.9 star rating with 30 reviews.
When is Bank of the West open?
Bank of the West is open now. It will close at 5:00 p.m.
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