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Bank of the West
- Banks
- Riverton, UT
About this business
Location details
12572 Creek Meadow Rd, Riverton, UT, 84065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely disappointed with the service provided by Stacy, a Relationship Manager at this branch. My experience was marked by a complete lack of professionalism and a dismissive attitude. More disturbingly, I felt targeted by behavior that felt discriminatory based on my race. A relationship manager should facilitate trust and support, but Stacy did the exact opposite. I felt treated as a "second-class" customer compared to others. I hope the management takes this seriously, as no one should be made to feel unwelcome o... read more
No wonder this branch has 1star earlier from someone else. since I had a deeply distressing experience with Stacy some RM, at this branch. Her behavior was unprofessional and dismissive toward us. Rather than offering the support and service expected from someone in her role, she made me feel unwelcome and marginalized. I have lost confidence in this bank and will be transferring my accounts elsewhere.
I've had a great time working with Kyle in branch. He's helped to set me up with accounts and fund them from my existing accounts in Canada. Thank you Kyle and team for all your help so far!
Fast and friendly customer service that went above and beyond to solve my needs. Thank you.
Well i just came back from this location to demand my $400 bonus they owe. I met their direct deposit requirement but never got the bonus. the account was close without my consent and no notification was sent. The guy said account was closed because of inactivity. None of that was disclosed to customers at account opening. The guy said he would call me today after his review but said i wont likely be able to get my bonus. I already what will happen today. Will downgrade to 1 star if all fall through.
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.4 star rating with 17 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open at 9:00 a.m.
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