This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bank of the West
- Banks
- Fairfield, CA
About this business
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 1300 Oliver Rd, Fairfield, CA 94534
Location details
1300 Oliver Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Carmen who opened up my bank account is very unprofessional, I asked to speak to a supervisor yesterday and I was hung up on . My account is frozen because she didn't collect the right documents. It is interfering with my work. Very unprofessional and unsatisfied with the service I have received.
Carmen who opened up my bank account is very unprofessional, I asked to speak to a supervisor yesterday and I was hung up on . My account is frozen because she didn't collect the right documents. It is interfering with my work. Very unprofessional and unsatisfied with the service I have received.
If I could give this branch 0 stars, I would. Carmen, the teller, was hands down the worst I've ever dealt with. I went in for a simple check cashing transaction, and she flat-out refused to do it, saying, "We only deposit checks." This is absolutely ridiculous for a bank—what kind of bank refuses to cash checks? Instead of providing any reasonable explanation or assistance, she was dismissive and unhelpful. I had to call corporate just to get them to process a basic transaction that any competent bank would have handled on ... read more
Terrible customer service. Went in on a Friday at 2:00pm and a lady came out of the back room and told me all the tellers are on lunch for 45 more minutes. I was already waiting there for a while wondering where everyone was. That is ridiculous. There should have been a sign up at least. Come on BMO
Frequently asked questions about Bank of the West
How is Bank of the West rated?
Bank of the West has a 2.2 star rating with 29 reviews.
When is Bank of the West open?
Bank of the West is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com