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Bank of the West

2.5

About this business

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 16900 Nordhoff St, Northridge, CA 91343 

Location details

16900 Nordhoff St, Los Angeles, CA, 91343, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.535 reviews
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Julie B's profile image
Julie B 
on Google
a month ago

I loved Bank of the West, and I have tried to like BMO. The transition was NOT smooth. Additionally, on the rare occasions I do have to go into a the physical branch, they are incredibly, out-of-their-way unhelpful. Went in this morning around 10:30 and apparently the ONLY person who could assist me was going on break and asked if I could come back in a couple of hours. Didn’t the shift just start?! Whatever. Just disappointing. 

Reen F's profile image
Reen F 
on Google
3 months ago
Cali Slim's profile image
Cali Slim 
on Google
3 months ago

Worst service ever there was just two guys just sitting there doing a whole lot of nothing talking to each other. I asked to see if I could get help and they ignored me. Don’t waste your time here. 

Frank Solman's profile image
Frank Solman 
on Google
5 months ago

Horrible customer service, liar manager ! They will tell you they will call you back. They were not gonna cash your check if you deposit your account they will return your check just to make it to go back and open an account with them. It’s been three months. I’m not able to catch the check. 

Aileen Campos's profile image
Aileen Campos 
on Google
7 months ago

I'm glad I closed my account horrible custumer service and even worse attitude in person at this bank the manager dosent remember when a deposit was made couldent look it up even when I had my receipt. They couldent certify my adrees even when I had proff of it also gave me a hard time closing it awful 😖 experience with this bank 

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Frequently asked questions about Bank of the West

How is Bank of the West rated?

Bank of the West has a 2.5 star rating with 35 reviews. 

When is Bank of the West open?

Bank of the West is closed now. It will open tomorrow at 9:00 a.m. 

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