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Bank of America (with Drive-thru ATM)

2.9

About this business

Location details

815 Commerce Dr, Decatur, GA, 30030, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.957 reviews
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Sabir Rauf's profile image
Sabir Rauf 
a month ago

I went there at 9 pm to use the ATM, the access to get inside to use the ATM was not working, ultimately I have to use the drive through to use the ATM. All the fancy security door access fails I am very disappointed to see this. 

Zhengyi Ou's profile image
Zhengyi Ou 
2 months ago

Like someone else mentioned here, the teller with the ponytail and blonde tips was very rude and dismissive. I tried to speak with her, but she completely ignored me. It wasn’t until I turned around and started to leave that she finally acknowledged me and began talking to me. Very disappointing customer service. 

Regina Biggs's profile image
Regina Biggs 
2 months ago

Very rude. I wasn’t greeted upon walking in. The woman in a peach/pink blazer with a slick back pony wasn’t very helpful. She immediately made me feel incompetent like I was some child. All I needed was to open an account to collect money for my child. I am the representative to receive the money. And she was only condescending. I highly recommend going to a different location. 

Jason M Holman's profile image
Jason M Holman 
2 months ago

Seems like everyone try to nude the ATM the guys with armored cars are blocking it OR the ATM isn’t taking deposits. I have been a customer for more than 20 years. This isn’t the only difficult ATM of theirs either. For better access, I’d choose a different bank. It’s disappointing 

Maia Blankowitch's profile image
Maia Blankowitch 
3 months ago

My 94 year old grandma has been with BoA for 50 years. They froze her account and it’s been over a week. How is she supposed to buy groceries or pay her bills without access to her money. It’s ridiculous. 

Frequently asked questions about Bank of America (with Drive-thru ATM)

How is Bank of America (with Drive-thru ATM) rated?

Bank of America (with Drive-thru ATM) has a 2.9 star rating with 57 reviews. 

When is Bank of America (with Drive-thru ATM) open?

Bank of America (with Drive-thru ATM) is closed now. It will open at 10:00 a.m. 

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