Bank of America Financial Center

En 

on Google

a year ago

Whenever I bring in a large sum of bills to deposit, I don't want to stand to use ATM to deposit. I always ask for a teller. Most of the time the receptionist would tell me to use ATM. And I can deposit up to 70 bills at once. I've been a customer for a long time. Enough to understand how the machine works. If the bills are too new, it would not accept it. If the bills are too fluffy or old or torn, it would not accept. And it takes much longer. It's almost as if they are lazy and don't want to do the job. The cranberry bofa... read more

Moon Sushi 

on Google

a year ago

Our company has Bank of America account and linked with our POS system for daily deposit. I stopped by this morning to get a new bills for to use out of states. The lobby banker said we do not keep a new bill. We can only do for change". And he cut conversations with me about this issue and tried to take care the other person. I'm not sure it that colors problem for him to me. We was open our business account that branched and they had very poor service. I also Robinson township branch for the same reason. The Robinson branc... read more

Eric B 

on Google

2 years ago

Terrible branch. Walk in the door to someone who greets you, asks why you're there, & has you sit & wait for the one teller that works in the building, and this is only to make a simple deposit. Months ago they allowed 2 fraudulent accounts to be opened in my name. I went through hell with this branch trying to get them closed. It's now several months later & I still get account statements in the mail. All these people will do for me is give me the same old phone number to sit on the same hour-long hold and be told the same ... read more