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Bank of America Financial Center

3.4

About this business

Location details

1301 Gervais St, Columbia, SC, 29201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.437 reviews
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Jennifer Kenne's profile image
Jennifer Kenne 
2 months ago

I have had a deeply concerning experience with the staff at your Bank of America location at 1301 Gervais Street in Columbia, SC. I believe you should be aware of the significant service failures that occurred during my attempts to obtain multiple Medallion Signature Guarantees. Over the course of several visits to this branch, I encountered a troubling level of incompetence and lack of knowledge regarding a standard banking service. Specifically: Lack of Basic Knowledge: The staff demonstrated no understanding of the docume... read more

Mehmet Erkek's profile image
Mehmet Erkek 
a year ago

Yes, I was scammed and deceived by your two I female bank staff who I thought were, did I lose $319 from the bank I went to get help, and it was done in a planned manner by two staff working in the bank and then they ignored me, I had forgotten my mobile banking password for about six months and I couldn't log in when I went there to get help from the bank, they logged me into the account of another bank of America member on my phone and I wasn't aware of it, they set up another person's account on my phone, they logged in a... read more

Mazen Fayyad's profile image
Mazen Fayyad 
a year ago

Amazing team!!...very helpful, considerate and hard working... looking forward to give their customers the best service... Thank you Ms. Richa Sharma and the Manager Ms.Richal Patel for you continuous care and professional assistance !!! 

Ginny Wright's profile image
Ginny Wright 
a year ago

I went into the Bank of America branch on the corner of Gervais St and Sumter St today, and Richal Patel was outstanding! They were very busy but Richal did a great job communicating that to me, and her helpful/positive attitude made it worth the (short) wait. Thank you! 

Alice Walton's profile image
Alice Walton 
a year ago

I recently had the pleasure of working with Ms. Sharma at this branch, and she truly made my trip to the bank a stress-free and pleasant experience. I had a few concerns, but she patiently answered all my questions with such knowledge and expertise. I left feeling confident and well-informed, thanks to her help! 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 3.4 star rating with 37 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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