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1301 Gervais St, Columbia, SC, 29201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had a deeply concerning experience with the staff at your Bank of America location at 1301 Gervais Street in Columbia, SC. I believe you should be aware of the significant service failures that occurred during my attempts to obtain multiple Medallion Signature Guarantees. Over the course of several visits to this branch, I encountered a troubling level of incompetence and lack of knowledge regarding a standard banking service. Specifically: Lack of Basic Knowledge: The staff demonstrated no understanding of the docume... read more
Yes, I was scammed and deceived by your two I female bank staff who I thought were, did I lose $319 from the bank I went to get help, and it was done in a planned manner by two staff working in the bank and then they ignored me, I had forgotten my mobile banking password for about six months and I couldn't log in when I went there to get help from the bank, they logged me into the account of another bank of America member on my phone and I wasn't aware of it, they set up another person's account on my phone, they logged in a... read more
Amazing team!!...very helpful, considerate and hard working... looking forward to give their customers the best service... Thank you Ms. Richa Sharma and the Manager Ms.Richal Patel for you continuous care and professional assistance !!!
I went into the Bank of America branch on the corner of Gervais St and Sumter St today, and Richal Patel was outstanding! They were very busy but Richal did a great job communicating that to me, and her helpful/positive attitude made it worth the (short) wait. Thank you!
I recently had the pleasure of working with Ms. Sharma at this branch, and she truly made my trip to the bank a stress-free and pleasant experience. I had a few concerns, but she patiently answered all my questions with such knowledge and expertise. I left feeling confident and well-informed, thanks to her help!
Bank of America Financial Center has a 3.4 star rating with 37 reviews.
Bank of America Financial Center is closed now. It will open at 9:00 a.m.
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