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Bank of America Financial Center

3.0

About this business

Location details

201 Pennsylvania Ave SE, Washington, DC, 20003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.046 reviews
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E Garcia's profile image
E Garcia 
a month ago

Had an telephone appointment to discuss opening an account but no called. When I phoned the Capitol Hill location (several times) to follow up I got an automated message that everyone is busy serving another customer. Really? Can't get a human on the phone - horrible service! 

samuel brooks's profile image
samuel brooks 
3 months ago

I had the pleasure working with Mr.Damienat Bank of America, at a time of grieving and he took every effort to comfort and watch that I did all in the necessary steps to complete the information. I needed and I destroyed it moment. I was in at the time. Excellent guy, d*** i*, Mr. Damian. See if he came out right. Okay, change this one. 

Jordan Clay's profile image
Jordan Clay 
3 months ago

Attempted to cash a check from my job that was ISSUED BY BANK OF AMERICA and was not able. Just had my time wasted. I then needed another card for the remaining balance to go in because of the amount of the check. HORRIBLE WAY TO TREAT NEW CUSTOMERS AND I WILL NOT BE GETTING AN ACCOUNT l. 

Floyd Montero's profile image
Floyd Montero 
6 months ago

Been with Bank of America for a minute . Had some issues with swapping my address on the app so I decide to stop by one of the Branches. The employees are friendly and respectful. Received excellent customer service from Nevaeh. She was very helpful and fixed an issue I been trying to resolve for months now. I highly recommend Nevaeh . 10Star . 

Ruthcarol Touhey's profile image
Ruthcarol Touhey 
7 months ago

Shout out to Cynthia Marshall (and her team). I had some time consuming (months) work to do at BOA and she was consistently patient, kind and informed. Recommend! 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 3 star rating with 46 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open at 9:00 a.m. 

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