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Bank of America Financial Center

3.0

About this business

Welcome to Bank of America in New York, NY, home to your financial needs including personal checking and savings accounts, online/mobile banking, student banking, credit cards and more. 

Location details

261 Broadway, New York, NY, 10007, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.068 reviews
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Levan Beridze's profile image
Levan Beridze 
5 years ago

I was calling costumer service and after 17 min of waiting they just disconnected me. Great job! 

Martin Eden's profile image
Martin Eden 
5 years ago

I was calling costumer service and after 17 min of waiting they just disconnected me. Great job! 

Cindy Kski's profile image
Cindy Kski 
5 years ago

They are an awful company you can never get any one on the phone. They make it extremely difficult to pay your bill during covid19 I have had them 15 years always paid my bill on time and in full. I had difficulty paying my do to their site not working and couldn’t get anyone on the phone. I have. Capital one too they are way better I do not recommend I give negative stars 

Navid Fotouhi's profile image
Navid Fotouhi 
5 years ago

Today Bank of America closed my checking account without notifying me. I was trying to make a transaction, only to find out that all of a sudden my debit card doesn't work and my checking account no longer exists! After spending more than 2 hours on the phone, I finally managed to talk to a representative who told me my account has been closed because they "needed some information and documents". They needed "information and documents", so they did not send me an email, did not give me a phone call, no letter through mail, i... read more

Marmar Badell's profile image
Marmar Badell 
5 years ago

Excelente servicio. La atención es genial. 

Aaron Kent's profile image
Aaron Kent 
5 years ago

Offer me more than a laughable amount of interest on my IRA - next year I am making it a point to move it out of your institution and somewhere with a reasonable interest rate. 

Ronica VG's profile image
Ronica VG 
6 years ago

Hire more teller that know what they are doing, also their shouldn’t be a long line after more than 3 ppl put more tellers up I see other employees sitting down on their desk they are more than capable of lending a hand 

Rebca Brsohn's profile image
Rebca Brsohn 
6 years ago

Crediting their victims of fraud, rather than forcing them to wait 120 days for a full investigation. 

Tiffany Bair's profile image
Tiffany Bair 
6 years ago

Gosh what TERRIBLE customer service. Just TRY to pay your credit card bill and have it go smoothly...not with this godforsaken company. Do yourself a favor, skip this bank completely. 

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 3 star rating with 68 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open on Monday at 8:30 a.m. 

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