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27571 Puerta Real, Mission Viejo, CA, 92691, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Had a issue with the ATM machine at this location on Saturday, so came here Monday (6/9/2025) and looked for some help. Although I had to eventually resolve this with the ATM department, but Johnny was very kind and considerate when helping me out, who walked me out to the ATM machines and helped me write down the number I should call. Monday is tough for everyone, but Johnny made it a great day to start.
Had a issue with the ATM machine at this location on Saturday, so came here Monday (6/9/2025) and looked for some help. Although I had to eventually resolve this with the ATM department, but Johnny was very kind and considerate when helping me out, who walked me out to the ATM machines and helped me write down the number I should call. Monday is tough for everyone, but Johnny made it a great day to start.
I went to this bank today ,5/29/2025,with an appointment, I had a problem with my charge debit card and credit card from Lyft and Uber agency. I talked to A man Named ADAM,who was a senior banker .According to the previous conversation,he was supposed to contact Bank's fraud center to resolve my problem and find out how the money was deducted from both my debit and credit accounts twice.He Not only did not call,but he also wasted time with irrelevant explanations.While he could easily have compared the two accounts and my Ly... read more
I received a letter from the bank and I had to submit some documents, and I went to the bank and they took care of me as quickly as possible. I left my ID card at the bank and they called me and returned it to me, which was very valuable to me.
I visited the branch earlier today to request a new debit card. There were only two tellers working, so when it was my turn, the teller told me to wait until the line was cleared before he could assist me. Of course, the line never seemed to move. I approached another staff member and explained my issue, but his response was dismissive. He said I needed an appointment to be helped, which was not the case for the two customers who came in after me. I requested to speak with the manager. The manager, who was engaged in a conve... read more
Bank of America Financial Center has a 2 star rating with 45 reviews.
Bank of America Financial Center is open now. It will close at 6:00 p.m.
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