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3211 Grand Ave, Miami, FL, 33133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service of this Bank of America is horrible. I was told to sit down and wait to be called upon. 20 minutes later, the manager approaches me asking what I need. Not only that but they completely failed to help me with what I needed. Not only did they fail to help, but they blamed me and told me to come back tomorrow… AVOID this Bank of America like the plague
I filter my banking preferences about 80% on who my banker of choice is. Today, Alexander Ramos gave me an outstanding attention and service on which will surely make me a repeated customer to this Branch.
The absolute worst Bank of America. Worst than 8th street. Doesn’t matter when you show up you only ever see 1 teller. Every time I come in someone complains and the manager tries to sell the same story. Please be patient. Sorry we’re short staffed. They’ve been short staffed for over a year now!! Bank of America get it together. In the time it took me to get change I could have opened a new account at a different bank. This place sucks!!! Friday closing time and there’s 1 teller!!
The 2 starts are for Alexander he was amazing and better than Marcel and the Big boss around. Alexander deserves better position he knows customer service and He knows how to treat a customer and he knows how to open an account rather then Marcel who was not able to do it and insist all the time that I could make everything by my own through the APP rolling his eyes . Do you guys think people loves to come to the bank? This was my second attempt and I had to deal with this. The big boss came in the office to approve and plac... read more
Bank of America Financial Center has a 3.2 star rating with 33 reviews.
Bank of America Financial Center is closed now. It will open on Monday at 9:00 a.m.
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