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151 Centre St, Malden, MA, 02148, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Long wait times with employees milling around and helping people from the back if the line. Minimal privacy at atms and tellers. None of their employees seem to be on the same page for anything and will send you to the wrong line
“I had an exceptional customer service experience. Grasi showed professionalism, patience, and dedication in every detail. In addition to resolving my needs quickly and clearly, she was extremely attentive and courteous, making me feel truly valued as a client. The level of knowledge and empathy she demonstrated goes far beyond expectations and represents Bank of America’s excellence very well. I would like to express my sincere appreciation and recognition for Grasi’s outstanding service.”
The worst bank ever. They shamelessly hold checks from reliable customers and refuse to release funds immediately, even when there is no reason to doubt the payer. Their only talent seems to be blocking access to your own money. Completely unprofessional, completely unreliable. I will close my account as soon as possible, and I strongly warn anyone against trusting this bank.
Bank of America has a 2.8 star rating with 178 reviews.
Bank of America is closed now. It will open on Monday at 9:00 a.m.
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