Banfield Pet Hospital

Maria Elizabeth Sabalos 

on Google

2 weeks ago

Simone gets 5 stars and more for her service, friendliness, helpfulness, and patience. She was able to fully explain the systems were down and nobody could process payments that day ,however she still was able to retrieve the rabies certificate I needed for my travel as well as a list of the vaccinations received. Unlike Crystal the Banfield manager on Broadway, Simone was courteous, efficient and a fantastic employee with customer service. I truly hope that corporate gives her the promotion and pay raise which she truly des... read more

marilyn nyrhila 

on Google

2 weeks ago

Had an appointment, but injury looked like it was getting worse. Called and was able to get Coal in a day earlier. Everyone was so wonderful. And then they called to check on him this morning. 

Curtis Stucky 

on Google

2 weeks ago

I'm not one to write reviews often, but I feel this one is justified. We had to say goodbye to one of our cats yesterday, and Dr. Sammons made the transition as peaceful as he could. His professionalism and kindness during our difficult time was truly a blessing. He made sure Toby was comfortable, and gave us plenty of time to say goodbye as he crossed over the rainbow bridge. He made sure the best interest of our cat was at the center of the care. It is never easy to say goodbye to a loved one, but the staff here gave us pe... read more

Maya Bernstein-Schalet 

on Google

3 weeks ago

update: We received news today that our senior dog has an aggressive oral tumor that has invaded her jaw bone. Banfield misdiagnosed this as gingival hyperplasia for over a year. Because it was allowed to progress, we have two choices: to subject her to an invasive procedure to remove the tumor and part of her jaw, or let her live in as much comfort as we can provide. Her new vet gave her three months until she can no longer eat and must be put down. Everything else about her is healthy; if this had been correctly diagnosed ... read more