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Banfield Pet Hospital
- Veterinarians
- Joplin, MO
About this business
Location details
520 North Rangeline Road, Joplin, MO, 64801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Terrible customer service and they gave us a hard time dropping off our pet saying we were too early They scheduled an appointment then pretty much told us they don’t go by appointment time They also made payment very difficult. We are canceling our account with them
Business response:
Hi Brian - Thank you for taking the time to bring this challenges to our attention. We're sorry that you were not happy with your experience, and we'd like to follow up with you about this. Please reach out to our Client Advocate Team at BanfieldCares@banfield.com at your convenience so we can try to address your concerns.
horrible customer service
Business response:
Hello Kristen - Thank you for your review. We'd like to take the time to learn more about your experience with us. Please reach out to our Client Advocate Team at BanfieldCares@banfield.com at your convenience so we can try to address your concerns.
My boyfriends dog was attacked by three dogs and had severe wounds, and they rushed him up to Banfield. They kept his dog for a couple of hours, and when he got picked up NO WOUNDS HAD BEEN DRESSED IN THE SLIGHTEST. They gave him pain medicine and offered to perform surgery the next day. While they did try to help, my boyfriends dog was in no shape to come home and wait almost 24 hours for surgery. They ended up going somewhere else they could take care of the dogs severe wounds immediately. There was also a drastic price di... read more
RecommendedThank you for taking such good care of cupcake and Anastasia today. Appreciate you getting us in and out so fast so we could be home safe before the storms not today.
Hank was nervous, but once he was there the girls made him comfortable. He actually ran off with the staff and forgot I was there...
There is not one thing I liked about this place. Do yourselves a favor and go somewhere else.
I want to take a moment of something that touched my heart yesterday. Our dog passed and Banfield took the time to send us a card and every one of the employees signed it with a heartfelt message. <3 Our Cocoa was loved from them. They may be pricier than other vets but they always took care of our pets like their own. Extremely blessed to have you guys as our vet while we stayed in Joplin. Thankyou!!! The Powell Family.
We have been with Banfield for 11 years. Nine with Joplin. They are attentive to our pets and have taken great care of them. Julie
took our furbabies there to get nails done and glands cleaned,they are all very nice,and treat our babies very well
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.6 star rating with 213 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open at 7:00 a.m.
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