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Banfield Pet Hospital

4.2

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

11101 University Avenue, Ste B, Clive, IA, 50325, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2236 reviews
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Mandy Ann Schiefert's profile image
Mandy Ann Schiefert 
4 years ago

We have taken our dog here for 6 years and it was great to start with but the last two years have been awful. Will no longer take our dog here and unless you want to be treated like a number who spends money at their clinic don't take your animals here. 

Business response:

Hi Mandy - We're sorry that you feel this way and would like to get a better understanding of what happened during your visits. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. 

Joy Augustine's profile image
Joy Augustine 
recommend  Recommended
5 years ago

Banfield in Clive has been an amazing partner for us and our dog, Coda! The staff are knowledgeable, friendly, and professional. Coda looks forward to going to the vet and gets so excited when we pull up! We are so thankful for our Banfield family! 

Orion A. Ronfeldt's profile image
Orion A. Ronfeldt 
5 years ago

Absolutely, DO NOT take any of your animals here. Highly unprofessional and DANGEROUS! They wouldn't let us in the room to begin with. Then I heard these screams and yells from my dog I've never heard before. I go look and there's 4 nurses holding down my dog and one squeezing her mouth shut with her hand with my dog having a mussle on as well. Then the "Doctor" was trying to take blood from my dog. Due to her frantic state and mistreatments she was kicking to get free. Doing so the "Doctor" still tried to draw blood. The fr... read more

Ryan Modlin's profile image
Ryan Modlin 
recommend  Recommended
6 years ago

wonderful service! great staff!! nobody else I'd rather take my golden to! 

Mark Parmenter's profile image
Mark Parmenter 
6 years ago

Not hire employees that are Thieves. Logan Bane stole approximately $600 from previous employer. he also stole from his previous 80+ year old landlord who let him live rent free. 

Angela Sadowski Rodriguez's profile image
Angela Sadowski Rodriguez 
recommend  Recommended
6 years ago

Had my little Chico at the hospital today thinking I was going to have to say good bye. they gave me hope and spent a lot of time with chico. I always had a great relationship with my veterinarians in Illinois so it was nerve wrecking going somewhere new but I was very happy with Dr. Vaduva and her staff this mornings. Chico is resting he ate for me and took his medication like a good boy. Thank you for giving me more time with my little boy. 

Steven Harrington's profile image
Steven Harrington 
recommend  Recommended
6 years ago

Great experience! The staff is super friendly and knowledgeable! 

Drew Adams's profile image
Drew Adams 
8 years ago

My dog was misdiagnosed this week at the Clive loacation. Said he had loose teeth and that's why he was bleeding. Turns out he had ingested something that made him very sick. After a follow up call I watched my 18 week old dog slip away slowly, took him to another vet that diagnosed him correctly in about 10 seconds. Beyond disgusted with this clinic. Will never be back. 

Anzelika Marie Clark's profile image
Anzelika Marie Clark 
8 years ago

First visit was great! My cats were treated fabulous and everything was explained to me clearly. I really like their wellness plan it's very affordable! 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.2 star rating with 236 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 8:00 a.m. 

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