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Banfield Pet Hospital
- Veterinarians
- Clifton Park, NY
About this business
Location details
19 Clifton Country Road, Clifton Park, NY, 12065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I hope and pray someone else sees this and decides to take their pet to another location. If this grotesque behavior is being covered up, lord knows what else is. We had a major issue with the office manager at the Hutto, TX location. They were understaffed and she was handling the work of a vet tech, so I am told. My dog Jax and I were in a room one on one, and she flat out wouldn't let me leave. She kept asking if we wanted additional shots and services not covered in the wellness plan that also weren't regularly scheduled... read more
My experience at Banfield Hospital in Norman was extremely disappointing. I am genuinely shocked by the level of poor customer service, confusion, and incompetence I encountered. I brought my dogs in for routine vaccinations — something I always keep up to date. I explained that one of my dogs had already had a SNAP 4DX heartworm test done at Lake View Clinic (which I highly recommend, but unfortunately it is too far for us to travel for routine visits). Instead of simply noting this, the vet dismissed what I said, told her... read more
Mixed experience at Banfield in Hickory, NC. Some staff were genuinely friendly and helpful, but one veterinarian I dealt with was unnecessarily abrasive, which made asking questions uncomfortable. My biggest issue is transparency. Banfield heavily promotes its subscription-style wellness plans, but at this location I found it very hard to get clear, consistent explanations of what was actually included vs. what would still cost extra. I also felt pressured into add-on services and was told multiple “prerequisite” steps wer... read more
Took my dog for a leg problem. Total waste of money & time. Charged me for x-rays. But the couldn't provide them. I question if they even took them. I do not recommend anyone to take their pets.
I am so disappointed and not satisfied with how Ive been treated. Ive had issues in the past but this one is the cherry on the cake. I booked an appointment for my dog on Friday 01/2/2026 to have a lump checked and also to get vaccines. At the end of the appointment I was told that if my dog has any reactions or if something comes up to not hesitate to call back. Not even 2 hours later, Im in the emergency vet because my dog is having a bad seizure. She has never had a real one before. Not just a quick seizure. She was flopp... read more
took the Vet 1 week to reach out to me with my puppy result after calling 3 times than asked if he could continue his antibiotic because he was responding to antibiotic well but haven't heard anything from the vet. I lost my best friend and baby because of this. I would never recommend anyone going to this place at all. I just canceled his wellness plan and after discussing this matter with my family i am also cancelling my other 5 fur baby wellness plan.
Awful experience including the lack of training the front staff and vets provide. Manager could use some management training herself. Very disappointed that your office took my money on the heart worm test and provided a year prescription that you will not honor and ship my remaining heart worm medicine to another state, when this is why i came to your location. Your organzation makes me sick that you took my money allowed me to trust you and now your put terms and conditions on medicine that I never was advise of..... your... read more
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Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 4.2 star rating with 194 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is open now. It will close at 6:00 p.m.
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