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Banfield Pet Hospital

3.5

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

6535 Frontier Drive, Newington, VA, 22150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.5276 reviews
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Lita Dixon's profile image
Lita Dixon 
6 years ago

To anyone considering getting the Banfield Pet insurance and wellness plan, DO NOT DO IT!!!! Unfortunately my puppy passed away due to heart complications (which they did not catch) and I called them to cancel my plan. I was very rudely told that to cancel my plan I would have to pay them over $300 to cancel it because I had to pay for the services used that the plan covered (only used it twice for two visits that I had). I explained to them that the puppy had passed and that is the only reason I am canceling the plan. They ... read more

Business response:

Hi Lita - We are so sorry for your loss. We are thinking about you during this difficult time. Thank you for taking the time to bring your concerns about the Wellness Plan to our attention. Please reach out to our Client Advocate Team at 877-500-2288 or email cat@banfield.com at your convenience so we can try to address your concerns. 

Lita Dixon's profile image
Lita Dixon 
6 years ago
Renee Lilith Freeburn's profile image
Renee Lilith Freeburn 
8 years ago

I've always loved Banfield! Regardless of the front desk issue I've read in other comments; that holds no bearing on the care of the veterinarian Doctors and techs! I have always had a care plan on my pets and have always been very happy with the care and compassion they show. I can't say enough good things about the office in Springfield, VA 

Eve Owen Brison's profile image
Eve Owen Brison 
8 years ago
Katie Moran's profile image
Katie Moran 
8 years ago

I will never bring my dog here again and I am considering cancelling my wellness plan. This has been my vet for about a year and initially I had no complaints. A few months ago I brought my 12 year old Yorkie in for a routine check up, vaccination and blood work. They asked if I could drop him off and I agreed. Nine hours later I called and said I was coming to get him and they said they hadn't yet performed the blood work. I was not thrilled but I let it go. Yesterday I call...Continue Reading 

Carmen Mejia's profile image
Carmen Mejia 
8 years ago

Estoy muy contenta con el trato que le dan a mi pequeña, llegue de urgencia porque la note algo decaida sin ganas de comer y ellos inmediatamente me la aceptaron le hicieron sus chequeos y ahor a ella esta mejor. 

Sarah Wright's profile image
Sarah Wright 
8 years ago
Flo McQuinn's profile image
Flo McQuinn 
9 years ago

They did everything they could to get my cat all the care she needed and without making my family go broke, or suffer any emotional upset. They care about your pet and their humans. 

Kayla Houston's profile image
Kayla Houston 
10 years ago

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.5 star rating with 276 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 5:00 p.m.  

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