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Banfield Pet Hospital

4.0

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

62 Brentwood Promenade Ct, Brentwood, MO, 63144, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0268 reviews
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Malena Reyes's profile image
Malena Reyes 
4 years ago

I am extremely dissatisfied with the appointment for my two cats. They are extremely quick to charge for vaccine tags. However awfully slow to perform services. My cats had been in their carriers for over 8 hours. The doctor never even came out to talk to me. When I mentioned my concern about one of my cats earlier in the morning they hadn’t even investigated it. They also didn’t even document a rabies vaccine on the paper work they gave me so I am not 100% convinced they even gave my cat the vaccine. To top it off my cats w... read more

Business response:

Hello Malena - We're sorry to hear about this and would like to discuss your experience with you further. Please reach out to our Client Advocate Team at BanfieldCares@banfield.com at your convenience so we can try to address your concerns. 

Yvonne Hellems's profile image
Yvonne Hellems 
recommend  Recommended
4 years ago

Love that place great animal clinic❤️🎊 

Business response:

We appreciate your kind words, Yvonne! 

Becca WD's profile image
Becca WD 
recommend  Recommended
5 years ago

wonderful experience. everyone was so helpful 

Yasmeen Hewitt Brauner's profile image
Yasmeen Hewitt Brauner 
recommend  Recommended
6 years ago

The staff here is amazing. I want to give a special thank you to Eleanor at Brentwood for just taking two seconds out of her day to console me after I put my cat to sleep. That small bit of kindness meant so much to me. So I want to say thank you Eleanor you’re A beautiful soul and thank you so much for the kind words and hug. Thank you Yasmeen Brauner 

Kara Savio's profile image
Kara Savio 
7 years ago

This Banfield pet hospital is absolutely incredible! The doctors are so amazing and so caring and all the girls feel like family… They’ve been so good to Sophie since she was a baby!! We LOVE you guys!😘🐾 

Christy Kane's profile image
Christy Kane 
7 years ago

The staffs and the vet are very professional and friendly. Also, my puppy loves the vets and the staffs at the first time, looking forward for the next puppy exam 

Tamara L Vinson's profile image
Tamara L Vinson 
8 years ago

The staff has changed and the new doctors will give your dog's medication without informing you of the side affects. They also decide if they will see you if you're not on time when 95% of the time they will not see you on time. They expect you to be understanding of them but they are not understanding of you! When my wellness plan expire I WILL NOT PATRONIZE this establishment!!! 

Maddie Cézanne's profile image
Maddie Cézanne 
9 years ago
Rita Rankin Lewis's profile image
Rita Rankin Lewis 
9 years ago

Both of our dogs were recently diagnosed with diabetes -- 3 weeks apart. It was very frustrating and scary in beginning. We were not impressed with the staff at Brentwood Banfield in the begging. We moved here from the St. Charles office because of Dr. Shoemake. We trust him with our two kiddos. He has been amazing to us with Patches and Brownie -- he is compassionate and caring. He understands our frustration and the fact we were so scared with a new diagnosis of diabetes. He constantly reminds us that our 2 kiddos, as he c... read more

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4 star rating with 268 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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