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Banfield Pet Hospital

3.9

About this business

Specialties Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ... read more

Location details

1295 Promenade Pl Suite A, Ste A, Eagan, MN, 55121, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9273 reviews
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Elena Delossantos Mar's profile image
Elena Delossantos Mar 
4 years ago

I just had a very disappointing experience with them. This was the first time I've had such a terrible experience because every other time I've used this Banfield I get the kindest service and dr. Latimer is the best. The first young lady that greeted me and went over pricing was very kind and professional. When I saw the cost of care I let her know that I would not be able to pay that amount and asked if it's be possible to bill me instead. She was not sure of the answer so she asked her coworker for an answer. She then cam... read more

Business response:

Hello Elena, we are so sorry to hear about this and would like to learn more about what happened. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. 

Carrie Keil Marten's profile image
Carrie Keil Marten 
5 years ago
Melissa Carey's profile image
Melissa Carey 
8 years ago

I've brought my dog to this vet 3 times now for the same rash & spent over $200 each visit only for the rash to never go away! Called yesterday for a call back & never got it. This vet only seems to care about money SMH 

Dominique Villaume's profile image
Dominique Villaume 
8 years ago

I had to bring my chiauaua in for emergency surgery, they were great. The staff at Eagan Banfield rock! Thank you so much!! 

Britt Halaas's profile image
Britt Halaas 
8 years ago
Walter Ross's profile image
Walter Ross 
8 years ago

I brought in sally yesterday, from check in to the time we left. The doctor and nurses we're just amazing.found everything I needed,and she got a clean bill of health.i recommend this hospital very high.. Thank you so much and see you nxt week for her check up. 

Cassie Hartman's profile image
Cassie Hartman 
8 years ago

The staff was friendly and treated my dog great! The staff here was better than other Banfield locations I have used. 

Aurora Sweet's profile image
Aurora Sweet 
8 years ago

One of their employees went out of their way to harass my friend and her family over Facebook because my friends dog didn't get the treatment/diagnosis. Her name is Jaimie knight. This literally just happened in the last 30 minutes. 

Katie Gonzo's profile image
Katie Gonzo 
9 years ago

Corporate drones and they don't even realize it. Schedules are always packed. Feels like a conveyor belt. Dr. Groth was the only person who seemed human. Great doctor as well. 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.9 star rating with 273 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is closed now. It will open on Monday at 9:00 a.m. 

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