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1079 Dutch Fork Rd, Irmo, SC, 29063, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was 12 minutes late always receive 15 minutes Grace period before and was told I was put down as a no-show,, And it was told to me very rudely
Poor customer service. I was paired with a PA. She was not a fit for me, was not knowledgeable enough to handle some of my complex issues. In fact, she prescribed me a medication that was contraindicated for another I was on. When I asked to switch to an MD in the practice, they let me know they have a policy that doesn’t allow patients to switch, regardless of patient-provider fit. So rather than switch me to a physician, they’ve lost our whole family’s business.
The PA I was matched with was not a fit for me. She was not knowledgable enough to handle some of my complex issues. I asked to be switched to one of their MD's but they have a policy against patients switching providers within the practice, even if the provider is not the right fit. Rather than keep a patient within their office and allow one of us to switch, they lost our entire family's business.
I have always had a good experience with this group. My son is a doctor so my expectations are pretty high. Never been disappointed with the nurses or NP. Always listens, never seems rushed, and I feel better when I leave because I know I will feel better soon.
I wouldn’t go anywhere else!!
Ballentine Family Medicine has a 3 star rating with 62 reviews.
Ballentine Family Medicine is open now. It will close at 5:00 p.m.
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