Ballard's Plumbing, Heating, and Air Conditioning

Christine A. 

on Birdeye

3 years ago

They came and drained and replaced a heating element on a HW tank. The unit was still not producing hot water 1/2 hour after they left and then they charged me $200 to come back to my place to tell me the reason is I need a new hot water tank (which I thought I had already authorized in 2019, but apparently when I said yes, replace it, he thought it ok'd the part). I had not authorized any additional work on the unit, yet they drained it again, etc. The woman handing invoicing was extremely rude and combative on the phone wh... read more

Jason t. W. 

on Yellow Pages

5 years ago

Wish I had read the reviews first - (I would have chosen MacGregor). Beware, Ballard's will nickle and dime you and there is no guarantee they will fix the problem. After 3 rescheduled appointments because they were short staffed, the tech finally showed up. He was friendly and very informative however I saw on my invoice that I charged for the time he was "educating" me about Plumbing. He replaced 4 valves that were all 4 times the cost of what you can get them for online asserting that it is because their parts are under w... read more

Shawn C. 

on Superpages

7 years ago

I recently called Ballard's Plumbing and Heating to come out and fix my boiler. The first technician said he had fixed it, but it still was not working. So, they had to send a second(different) technician out the next day. The second technician got it fixed, and also mentioned the lack of knowledge of the first technician. He had missed a safety mechanism on the boiler that could cause it to explode. All said and done I was charged for both visits. I called asking for a bit more fair bill, but the office lady said no. She re... read more