Ballard On 20th Apartments

Tate Irwin 

on Google

3 months ago

We had an amazing experience living at the Wilcox and wish we could have stayed longer! Connor was also super friendly and helpful with any questions we had and a great presence when coming in the door. Sad to leave! 

Tracy Alvarez 

on Google

3 months ago

I lived at the Wilcox from November 2024 to May 2026. While the location is great and the apartments are relatively new, my overall experience was disappointing. Shortly after moving in, I received a $400 water bill after only three weeks. I later learned there had been an ongoing water leak affecting the building for nearly a year. Instead of resolving it quickly, residents appeared to be paying for the excess water usage. When the issue was finally repaired, the building had no running water for 2–3 days. We couldn't showe... read more

Casey Evans 

on Google

4 months ago

Too expensive for what you get. Paying for trash valet means the place always smells like garbage. Had a lot of break-ins in the garage without any communication from management. Staff turnover is constant and while the folks at the front desk are great, good luck ever getting ahold of a manager. When we moved out we were denied a final walkthrough after several requests. Glad to be done with this place. 

Jennifer Dreyfuss 

on Google

4 months ago

I really enjoyed living at the Wilcox overall, especially because of its amazing location, though there are a few important caveats worth noting. During my time there, there were several security concerns, including a few break-ins and incidents of theft, with little visible response from management. It was also often difficult to reach staff, as there was rarely someone available downstairs and maintenance requests were slow to be addressed. In my final months, the office transitioned heavily to AI chatbots, which made comm... read more

angelo Blandon 

on Google

6 months ago

While touring different apartment buildings for the right home for us, Jayren was so kind and helpful about laying out all our options at Wilcox. He did a great job of making sure we could make a fully formed decision on which apartment would be the best choice for us if we went here. He went above and beyond to make sure were able to get a tour scheduled in a timely manner at both this apartment and a sister apartment complex, so that we could make it down our list of places we wanted to tour. Thank you Jayren!