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As trained medical professionals, our dedication to maintaining a safe environment through rigorous infection control procedures is at our core. We know that moving forward our commitment to your safety will be even more important. While continuing to meet traditional CDC and OSHA requirements, we are adopting some new, additional protocols. For example, we might wear additional PPE, request you wear a mask to your appointment, or take your temperature upon arrival. We may also ask you to wash your hands, request you wait in... read more
4808 New Broad St, Orlando, FL, 32814, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 7:00 a.m. to 4:00 p.m. | |
Wed | 7:00 a.m. to 4:00 p.m. | |
Thu | 7:00 a.m. to 4:00 p.m. | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
I've been going to this practice for a number of years and the service has always been at the highest levels. Compassion, comfort, concern and professionalism are some of the traits that are followed by her entire staff.
I was in a lot of pain due to an issue on a pulled tooth which was done outside of Dr. Ortiz's office. I called and needed to be seen in the worst way. They did not make me wait, or schedule me a week out. They said that they did not want me to be in pain and Dr Ortiz took me in right away. She compassionately and diligently worked on my issue explaining and constantly asking if I was ok all throughout a very painful process. She took time to talk about the issue as she was working and genuinely cared about what I was going ... read more
While I liked my experience with the actual dentist, I was there for almost 2 hours ( a LOT of waiting) and was not able to get a cleaning - was told I would get what they wanted me to or they wouldn't treat me. I also feel the tech does not change gloves often enough, kept leaving the room and doing who knows what, and came back w/same gloves and reviewing my teeth with them. I do not feel as though they listened to my concerns about deep cleaning nor did they explain all the items they placed on the paper of 'items needed'... read more
I went as a new patient for routine cleaning/x-rays and had a great experience at Dr. Luken's office! Her and her staff are friendly, communicative, and transparent. Not only did I feel that I received a thorough evaluation, but the most memorable part for me was the patient education about my own oral health. It wasn't the generic "keep brushing and flossing" that I typically get when I visit a dentist's office, it was very personalized based on the anatomy of my teeth (I learned new things). I felt valued as a patient and ... read more
I do recommend Dr. Ortiz-Castillo to all looking for a dentist. She is kind and caring and her staff reflects that.
I do recommend Dr. Ortiz-Castillo to all looking for a dentist. She is kind and caring and her staff reflects that.
I was a walk in and new patient. They were very accommodating.
I had so much anxiety about the dentist that I stayed away for 10 years but Dr. Ortiz and her staff really put me at ease and made it a truly painless and pleasant experience.
The entire team did an outstanding job! I would certainly recommend Dr. Ortiz and her staff to my friends and family.
Baldwin Park Family Dental has a 4.7 star rating with 752 reviews.
Baldwin Park Family Dental is closed now. It will open at 7:00 a.m.
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