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Balanced Air, Inc.

4.9

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Location details

8009 Applesix Dr, Port Richey, FL, 34668, United States

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4.9245 reviews
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Les E's profile image
Les E 
4 years ago

I have been a customer of Balanced Air for over 25 years. They have been fine until our last visit (5/25/22). They raised our annual membership fee 55% from $129 a year to $199. They didn't provide me with an itemized bill (to include discount amount), when asked. They claim I got my 15% member discount on the new $342.59 Single phase disconnect box (outside) and around a pound of R-410A Refrigerant ($84), but how do I know for sure. I looked up the cost and both items and found they are both on the high end of the scale, so... read more

Business response:

Ms ********, I am very sorry for the confusion about pricing and your disappointment. We value your business and the long term relationship that we have had over the years! We did not intentionally not return your phone call, rather it was a misunderstanding. According to our notes, I do see that you had requested Gary call you but then Megan in the office had answered your questions and we thought your questions had been answered to your satisfaction. Gary or myself will call you today to discuss further. Thank you for your... read more

Les E's profile image
Les E 
4 years ago

I have been a customer of Balanced Air for over 25 years. They have been fine until our last visit (5/25/22). They raised our annual membership fee 55% from $129 a year to $199. They didn't provide me with an itemized bill (to include discount amount), when asked. They claim I got my 15% member discount on the new $342.59 Single phase disconnect box (outside) and around a pound of R-410A Refrigerant ($84), but how do I know for sure. I looked up the cost and both items and found they are both on the high end of the scale, so... read more

Business response:

Ms ********, I am very sorry for the confusion about pricing and your disappointment. We value your business and the long term relationship that we have had over the years! We did not intentionally not return your phone call, rather it was a misunderstanding. According to our notes, I do see that you had requested Gary call you but then Megan in the office had answered your questions and we thought your questions had been answered to your satisfaction. Gary or myself will call you today to discuss further. Thank you for your... read more

Frequently asked questions about Balanced Air, Inc.

How is Balanced Air, Inc. rated?

Balanced Air, Inc. has a 4.9 star rating with 245 reviews. 

When is Balanced Air, Inc. open?

Balanced Air, Inc. is open now. It is open 24/7. 

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