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Baker Distributing Company
- Contractors
- Concord, CA
About this business
Wholesale distributor of HVAC, Foodservice, Commercial Refrigeration Equipment, and Parts and Supplies since 1945. Baker has the premium products you need: Tempstar, GrandAire, and Rheem equipment, Copeland compressors, TradePro parts, and more. Our vision is to be the preferred local choice in HVAC/R and foodservice equipment distribution companies, leveraging efficiency through technology, and driving customer loyalty by consistently providing exceptional service, access to over 100,000 products, and pricing for contractor... read more
Location details
2065 Commerce Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad customer service, even the manager doesn’t know how to look for parts, unwilling to provide any additional support or solution. They think they are the only supply house in the area.
really bad service manager star to screaming at my when I was walking thru warehouse no sings telling people other wise any ways the manager that can't provide forklift license after scratch my truck also scratch equipment that I refuse to pick up no wonder most tech and companies avoid come to this place and prefer to go to Sigler Slaky or Ferguson with more friendly and protectional workers
I’ve been a regular customer, but this experience was really disappointing. I ordered a 14” evaporator coil, and they mistakenly gave me 17’’, and what I was asking for, just replace it to 14”. No one told me about their RETURN POLICY when I bought it. When I spoke with the manager, Phil, he said he couldn’t help because he might LOSE his job. I understood, but I called other branches just to double-check—and they told me there’s NO such strict policy. Now I’m heading back to return the coil, but after this, I won’t be using... read more
We purchased a vacuum-pump, a piece of equipment that costs close to $500, and were never told about their "return policy". We got home to try it, turned it on and it smelled like something was burning. Packed it up, took it back, and are told we need to deal with the manufacturer directly. We asked if they typically mention their "return policy" to clients when things are being purchased, and they said NO. They think we used it, but how is anyone supposed to know an item works, without trying it? Will make the efforts to lo... read more
Frequently asked questions about Baker Distributing Company
How is Baker Distributing Company rated?
Baker Distributing Company has a 3.5 star rating with 13 reviews.
When is Baker Distributing Company open?
Baker Distributing Company is closed now. It will open on Monday at 7:00 a.m.
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