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Back Store
- Mattresses
- Peoria, IL
About this business
Location details
4918 N Sheridan Rd, Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unethical, did not honor contract of A mattress purchased, just over one yr. Ago. Owner refused to return calls and do the right thing. AVOID THIS BUSINESS for all your purchases.
Tracy was great and spent a lot of time making sure the mattress I picked out was the one I wanted. The delivery team went above and beyond with carrying a very heavy electric base and king size mattress up a flight of stairs and around some tricky and tight corners. They made sure that everything was set up how I wanted and took time to make sure that I understood all of the features of the base before leaving. Would recommend and will be doing business with them in the future.
Nothing but good things to say. I had driven almost three hours for this specific location because they had two brands I was looking at that the one closer to me didn't have. 1) When I got there they were closed. I requested an appt outside of what was available and was texted back right away offering to meet me in an hour. 2) Ken was very respectful the entire time. He gave me plenty of time to test mattresses myself, alone. He explained and helped match me to similar ones to try. (I actually came in with two brands in mind... read more
Enjoyed my experience with this store. Tracy never pressured me and helped me get the best deal. The delivery men were also good. I thank them all very much!
The Back Store was so amazing. We had a few questions and Tracy made us feel welcome and was very knowledgeable. Never felt pressured and could tell that our satisfaction was way more of a priority than selling us the most expensive mattress. She then followed up with us to make sure we were happy. On top of all that I do love the new bed, if your looking for a new bed, try The Back Store l, ask for Tracy, and check out the Helix brand mattress. Worth every penny. And if Tracy tells you sleeping with your head slightly eleva... read more
Frequently asked questions about Back Store
How is Back Store rated?
Back Store has a 4.1 star rating with 22 reviews.
When is Back Store open?
Back Store is closed now. It will open on Monday at 9:00 a.m.
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