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Back Store
- Mattresses
- Peoria, IL
About this business
Location details
4918 N Sheridan Rd, Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Back Store was so amazing. We had a few questions and Tracy made us feel welcome and was very knowledgeable. Never felt pressured and could tell that our satisfaction was way more of a priority than selling us the most expensive mattress. She then followed up with us to make sure we were happy. On top of all that I do love the new bed, if your looking for a new bed, try The Back Store l, ask for Tracy, and check out the Helix brand mattress. Worth every penny. And if Tracy tells you sleeping with your head slightly eleva... read more
Tracy was a big help I reviewed the mattress I wanted online but I wanted to try before I bought it and the back store had what I was looking for I tried it out and seems to be right for me. I am waiting for it to arrive.I just received a email from Tracy it will be here tomorrow one week later.I also received a seniority bundle 2 pillows sheet set and mattress protector. You might want to put pillows in dryer on low heat to inflate. Thanks Tracy for your time and patience. John Skinner
Owner Tracy Humphrey is helpful, patient, well-informed. We purchased a LEESA hybrid and an adjustable platform. One issue we are having - the LEESA has a foam top that is zipped in with the base and it does shift a bit when we elevate our heads. I do have to readjust the foam top almost every morning when I make the bed. I think Tracy/salesperson should know this and recommend one-piece mattresses with an adjustable platform. Also, please provide shoe-covers to your delivery people. Beds are obviously going to be delivered ... read more
The overall experience was excellent! We made an appointment online for a Saturday (a day the store is not normally open), and Ken (one of the owners) was willing to meet us. We were very grateful for the appointment, as we had a ninety-minute drive to get there. We wanted to try out (in person) several online mattresses that ship in a box (Helix, Bear, Puffy, etc). These, as well as many others, were on display. Ken was personable, informative, and not at all pushy (something that cannot be said for other mattress salespeop... read more
Frequently asked questions about Back Store
How is Back Store rated?
Back Store has a 4.1 star rating with 18 reviews.
When is Back Store open?
Back Store is closed now. It will open tomorrow at 9:00 a.m.
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