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Bachman Volkswagen

4.7

About this business

Bachman Volkswagen works hard to be your top choice Volkswagen dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new VW models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Volkswagen would love the opportunity to serve you and your family for years to come! 

Location details

9652 Bluegrass Parkway, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.72,458 reviews
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Kenneth J's profile image
Kenneth J 
a year ago

I wish I read the reviews before getting my car towed here. The worst service I’ve ever had in my life! Was driving through from out of town and my car got damaged from the road. Got it towed here and had to head back home. it was over a month till I got in contact with any one. I called weekly and left voicemails and no return call back. For over a month! Then I get a call saying my car has sitting at the body shop for weeks and they wanted me to pick it up. Car still wasn’t even fixed! First, they said, I couldn’t leave my... read more

Guinevere M's profile image
Guinevere M 
a year ago

Terrible service department designed to make you forfeit you're warranty. They do not take appointments for oil changes. You have to come for 1st come 1st serve. I get there at 7 AM they don't open till 730 it still takes 3 and a 1/2 hours to get an oil change. 

Tanya M's profile image
Tanya M 
2 years ago

I don't have a good experience to share about this company and inconvenience and lack of respect for my time due to purchasing a brand new 2022 ***** equinox from them April of 2022, and for my brand new tire to have a plug in it, my windshield is cracked, my starter went out last month and my car is back again because it is struggling to start, white smoke is coming from the tailpipe and the check engine light is on!!! To make matters even worst, they are not accommodating me by providing me a rental to at least get to work... read more

Tanya M's profile image
Tanya M 
2 years ago

I am beyond upset with Bachman Chevrolet located at 9650 bluegrass Pkwy Louisville, ky 40299!!!! I traded my 2017 used ***** equinox in March of 2022 for a brand new 2022 Chevy Equinox , I drove it right off the showroom floor. Only for the tire sensor to come on when I arrived home. I figured it have went low just from sitting but putting air in brand new tires was something I had to do almost everyday for a couple of months. My husband looked at my tires and my tire had been plugged!!! How did a brand new tire have a plug ... read more

Jarrod G.'s profile image
Jarrod G. 
2 years ago

I purchased a used vehicle from Bachman Chevrolet, and traded my current vehicle. They went through my vehicle and gave thorough inspection and test drive. When they presented me with a appraisal of my trade, they listed everything that was wrong with it, and deducted from the value of the vehicle. After being rushed through the purchase of the purchased vehicle, it picked up the following day. They did not disclose any known notes on the vehicle. I drove off the lot and immediately reached out to the sales rep to report my ... read more

joe L's profile image
joe L 
2 years ago

I bought my new Colorado truck over a month ago and called about my plates. The title clerk I spoke to told me they have not even got started on my paper work and it would be a couple more weeks before they do. That mean it will be about 60 days before I get my registration. I paid off the car I bought, they sold my trade in within a week and got all their money but could care less about doing my paperwork. The Jeep dealer I frequent always gets my registration and plate to me within 2 to 3 weeks. Same with other dealers. I ... read more

Joe's profile image
2 years ago

I bought my new Colorado truck over a month ago and called about my plates. The title clerk I spoke to told me they have not even got started on my paper work and it would be a couple more weeks before they do. That mean it will be about 60 days before I get my registration. I paid off the car I bought, they sold my trade in within a week and got all their money but could care less about doing my paperwork. The Jeep dealer I frequent always gets my registration and plate to me within 2 to 3 weeks. Same with other dealers. I ... read more

Business response:

I'm sorry for the delay. We have been short staffed but have been able to hire some new clerks that will help speed the process up in the future.. Your work will be sent to the Spencer CO license branch next week. We can let you know when it is sent. I hope that you will come see us the next time you are in need of a vehicle. 

William Humphrey's profile image
William Humphrey 
recommend  Recommended
2 years ago

Awesome service as usual thanks in and out in know time, job well done thank you 

Mike Spafford's profile image
Mike Spafford 
recommend  Recommended
2 years ago

Great service, quality repair and timely in and out the door. Adam was my service writer he did awesome. 

Frequently asked questions about Bachman Volkswagen

How is Bachman Volkswagen rated?

Bachman Volkswagen has a 4.7 star rating with 2,458 reviews. 

When is Bachman Volkswagen open?

Bachman Volkswagen is closed now. It will open at 9:00 a.m. 

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