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Bachman Volkswagen
- Car Dealers
- Louisville, KY
About this business
Bachman Volkswagen works hard to be your top choice Volkswagen dealership in Louisville! Family owned and operated since 1985, Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new VW models and a huge pre-owned inventory as well. For sales, service, or parts, Bachman Volkswagen would love the opportunity to serve you and your family for years to come!
Location details
9652 Bluegrass Parkway, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've been attempting since 9 December 2024 to receive a refund request on an extended warranty package I purchased when I bought my Subaru Forrester Wilderness Edition. I contacted Subaru finance department and requested the refund. I was told since end of year close out by the finance manager the refund would be provided during the middle of January 2025 due to end of year close out. Their finance manager indicated that 2 refunds would be provided by their warranty company and one would be provided by the dealership in the ... read more
I brought my Dodge Ram to the service department on 12/23/25 to have some repairs made. The service manager told me that it would be the first of 2025 before he could get it looked at, which was fine with me, 1 of the repairs needed was a bad wheel bearing and I wouldn't be driving anyway. It is now 2/12/25, I have only had 5 phone calls to update me on the progress of repairs, which as of the last call, the repairs aren't not even started yet! They have no sense of urgency or compassion for their customers!
This has been an unrealistic Service I was charged $21,000 to replace a fuel line. They will see me in court and the insurance company said it took 17 hours and they build it out at 54 hours. What a mess they would not return my phone calls no ETA just held my truck hostage.
DO NOT TAKE YOUR VEHICLE TO THIS SERVICE CENTER. I took our 2016 ***** Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler *******, the service consultant, avoided calls and left early before we picked up the car. Susan ******, the service consultant who was there when we arrived, was rude and left the building without answering what happened. Tony *********, the service consultant, was sitting there putting in his two cents and not helping. They lied... read more
I bought a 2018 suburban brand new with a 90000 mile warranty. The suburban did great until 66000 mile than has been 1 thing after another going wrong has spent more time dealing with it than i have to spend never new a car with 66000 miles would be like this. Dealing with the warranty department has been a nightmare it always take 3 weeks to get any parts in for some reason but i could order the part my self and get it in 48hr. This was my first chevy and my last i thought a suburban was the top of the line but i guess i wa... read more
I would like to leave a negative star but those unfortunately are not available. My complaint is for BACHMAN CHEVROLET LOCATION. We had found the perfect deal of a truck for us to trade-in my Kia and the first Salesperson whom assisted us, did not show us the customer support we expected. I wish things were handled via email instead of text as the sales rep wasn't professional. Once the day came for us to handle the business and meet the financial reps, I brought my family alongside and we waited in the waiting area and walk... read more
The Subaru Outback we have was equipped with an extended warranty. On a return trip from Texas, the low oil light came on. Was close to home and it was late at night, so we continued home, about 10 miles. I checked and the oil level was definitely low, between 1 1/2 and 2 quarts per our trusted garage. I visited Bachman and was told an OCT was required. I paid appx. $140 for an oil change and was told to drive 1200 miles and return for consumption test. I had looked online and was aware that due to the class action lawsuit l... read more
Please save your money, your sanity, and your patience and go to another auto group. I have in writing that this dealership offered to pay for damages that their service department caused and then never heard from them again.
i bought a vehicle from this place and they sold me a warranty thru M**** and when i took the vehicle in for service they told me that they didnt accept the warranty that they sold me on. im done with them. Bought my last Chevy anything and anything made by them as it sits in my drive undrivable.
Frequently asked questions about Bachman Volkswagen
How is Bachman Volkswagen rated?
Bachman Volkswagen has a 4.7 star rating with 2,458 reviews.
When is Bachman Volkswagen open?
Bachman Volkswagen is closed now. It will open at 9:00 a.m.
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