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Bacci Pizzeria
- Pizza
- Chicago, IL
About this business
We pride ourselves on making our customers feel like family. Our service is friendly and fast and our food is top-notch. We make our dough, sauces, bread and soups in-house daily. Everything is made-to-order and satisfies all of our customers' appetites. Come visit us soon!
Location details
1100 IL-83, O'Hare West, Chicago, IL, 60106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Whoever runs the Facebook thinks this place has valet parking, I will have to inquire about that when I stop in next week lol. Pizza was ok.
Some of my fried mushrooms were slightly frozen still. Pizza good but felt when I wanted to order the stuffed one at first they were trying to talk me out if it since it takes 45 minutes. Pizza is good just cashier that takes orders seemed not excited to talk to customers.
Took too long for my order and the pizza they gave us looks terrible
Ask for a medium drink got a large and when my number was called only a slice of pizza was ready and the order was half for here and half to go. I told the guy I wasn't happen and he was just an asshole to me
Business response:
We're trying to help correct the issue you had, Brian. You wrote in your above comment "I asked my wings to go". Again, it seems as though there is a lot of miscommunication here. Apologies for your experience and if you change you mind and would like to speak to a manager, let us know. In the meantime we will be removing the comment with profanity in it from our page.
Business response:
Thanks for your 5* review, Benjamin!
Ordered the BBQ boneless "wings" and apparently they changed to "jumbo wings" now that they come in a smaller quantity. I put quotations around the wings because they are actually long pieces of breaded chicken. The BBQ sauce is nothing special either, actually my son is refusing to eat his because just smelling it is burning his nose. It costs $22 for two orders of these things.. a total waste!!!
Business response:
Hi Nina. Sorry for the delay and we apologize for your experience, and appreciate your feedback regarding our wings. Please PM your email or phone number so store management can make this right for you. Thanks.
Ignorant rude unprofessional service... Got kids answering the phone who dont have a clue on how to handle customers. I am not your friend so talking to me like I'm a high school pal wasn't appreciated. Clearly cant hold a conversation without saying like or ummm every 2 seconds. I paid for a product and got horrible service with missing parts of my order. They lied about the online coupon and charged me to redeliver because they screwed up the order. That is not how a business should be ran or managed. How does a pizza plac... read more
Business response:
Hi Joseph. Rest assured that we appreciate all of our business. We are sorry to hear of your experience at our Bensenville location. Can you please message us with your contact info so that a manager can reach out? Thanks in advance.
Frequently asked questions about Bacci Pizzeria
How is Bacci Pizzeria rated?
Bacci Pizzeria has a 3.9 star rating with 693 reviews.
When is Bacci Pizzeria open?
Bacci Pizzeria is open now. It will close at 8:00 p.m.
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