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B & W Air, Inc.

3.5

About this business

Location details

5521 United Dr, Memphis, TN, 38118, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.536 reviews
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Benjamin Stuart's profile image
Benjamin Stuart 
2 weeks ago

My wife and I moved into a new home where B&W air did the HVAC installation. Long story short upstairs AC could not maintain temp when it was hotter than 85� degrees outside. Tried resolving the issue via warranty and was gas lit for the entire summer. I was told it was very normal for AC systems to lag in Mississippi in the summer. I understand when temps are near 100� but when it’s 88 out At one point the owner told me “it could be 80� in your house, but if it isn’t humid you’ll be comfortable”…..I wish that were satire. ... read more

Kelly Baxter's profile image
Kelly Baxter 
a month ago

Hired to clean out the dryer vent and was quoted on the phone by Donna $250 for them just to come out and then another $150/hr of work. I even questioned the $250 while I was on the phone with Donna because that seemed a little high for a service call and she confirmed that was accurate. I expected to pay about $400 if the work only took 1 hour, which it did. Once work was completed, I was handed a breakdown of $125 for the service call, $150 for labor, and $250 for the cleaning. When I told them that this was not what was t... read more

Madison Turner's profile image
Madison Turner 
a year ago

We had an amazing experience with B&W, we had a part break due to a manufacturing issue & they swiftly took care of us & replaced it. The owner really seems to care about her customers. 

Haley Taylor's profile image
Haley Taylor 
a year ago

We love B&W Air! Been using them for years and they have not once done us wrong, overcharged or tried to swindle us like a lot of these other companies. Shout out to Amber in the office for always being lovely and her amazing technicians! 

Lloyd Wilson's profile image
Lloyd Wilson 
2 years ago

After being told by one company that I needed a new compressor for my downstairs unit and needed to replace the total system due to its age, I called B & W Air, Inc. for a second opinion and quote. B&W came out when expected, confirmed the issue, and gave me a very competitive price for the A/C and furnace replacement. B&W removed the old unit and installed the new perfectly, taking great care throughout the whole process. If you find yourself needing a new A/C system, I highly recommend you give B&W Air, Inc. a call before ... read more

Frequently asked questions about B & W Air, Inc.

How is B & W Air, Inc. rated?

B & W Air, Inc. has a 3.5 star rating with 36 reviews. 

When is B & W Air, Inc. open?

B & W Air, Inc. is closed now. It will open at 8:00 a.m. 

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