B & J Plumbing & Heating-Sterling

Mary Newman 

on Google

11 months ago

I will never use this company again for any my plumbing needs or recommend them. The technician had to come out a second time to correct his error which he admitted to his mistake. Then I received a bill which I talked to the lady at the front desk, and she refused To believe that it was his mistake. She was very rude and insisted I had to pay the entire amount or she was going to send me to collections. But in the meantime, I have found a fantastic plumbing company. 

Marcy Boschee 

on Google

a year ago

I called to ask for the EIN because we regularly do business with these folks and the front desk lady, Carrie Unrein, screamed at me, was EXTREMELY rude and HUNG UP ON ME after she was yelling and being rude!! I called back to confirm the email address and again she yelled at me and would NOT help me. I will never use these people again for any of my commercial properties. 

Melissa Blais 

on Google

a year ago

They don't answer their phones, they don't call back, been calling for over a week 

Kelley Koehler 

on Google

a year ago

Waited and waited on them to come see what the problem was with my toilet. Told me they would get it replaced sometime next week. (This week) have called and no answer. Ridiculous. Also they were supposed to look at my sink when they were here and “forgot”. Still waiting and getting super frustrated